Sales & Business Development Assistant Manager

Fellows Hawaii inc.

Sales & Business Development Assistant Manager responsible for managing merchant relationships across Hawaii. Leading business development and supporting sales team operations with hands-on leadership.

Posted 7/28/2026full-timeHonolulu • Hawaii • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in building and maintaining merchant partnerships, executing promotional campaigns, and providing leadership to sales teams. Proficient in credit card payment systems and knowledgeable about Hawaii's business environment, particularly in tourism and retail.

Highest-signal resume keywords

Merchant Partnership DevelopmentCredit Card Payment SystemsSales Team LeadershipPromotional Campaign ExecutionHawaii Business Environment Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ReportingMarket Insights AnalysisOperational Issue ResolutionProcess ImprovementBusiness Development

Soft Skills

Strong Communication SkillsCoaching and SupportInitiativeResults-Driven Leadership

Tools & Technologies

Payment TerminalsSales Management Software

Industry Keywords

Credit CardsPaymentsBankingFinancial ServicesTourismHospitalityRetailRestaurant

About the role

Key responsibilities & impact

Build and maintain strong relationships with existing merchant partners through regular on-site visits
Propose and implement initiatives to increase card usage among participating merchants
Identify and develop new merchant partnerships throughout Hawaii
Plan and execute promotional campaigns in collaboration with merchant partners
Respond to merchant inquiries regarding payment terminals and coordinate initial troubleshooting
Work closely with terminal vendors and internal departments to resolve operational issues
Prepare sales reports and share market insights with management
Provide day-to-day coaching and support to sales team members
Monitor sales activities and assist the team achieve business goals
Identify operational challenges and recommend process improvements
Coordinate reporting and communications with the U.S. headquarters in Los Angeles
Support the Sales Manager while preparing for future leadership responsibilities

Requirements

What you’ll need

Experience in the credit cards, payments, banking, or financial services industries
Knowledge of credit card payment systems or related business systems
Strong English communication skills (written and verbal)
Experience in sales, marketing, or business development
Previous team leadership or supervisory experience
A hands-on leader who can take the initiative and deliver results
Strong understanding of Hawaii's business environment, particularly the tourism, hospitality, retail, or restaurant industries
Valid U.S. work authorization
Japanese language skills are welcome, but not required.

Benefits

Comp & perks

Annual salary review
Paid Time Off (PTO)
Sick Leave
HMSA PPO Medical Insurance
Dental Insurance
Vision Insurance
401(k)