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Compliance Associate
FelixCompliance Associate supporting compliance oversight and engagement management for Felix's healthcare platform. Reviewing materials and assisting teams to ensure adherence to relevant regulations and standards.
About the role
Key responsibilities & impact- Review marketing materials (including creative assets, copy, out-of-home campaigns, email content, social posts, and more) for compliance with relevant laws, regulations, and regulator guidance, providing compliant alternatives as needed
- Assist in the compliance-related components of 3rd party engagement management
- Assist on customer escalations and support resolution processes
- Collaborate cross-functionally with clinical, customer experience, marketing, and product teams on compliance matters
- Assist with regulator communication and responses, as needed
- Conduct initial legal research
- Create clear, accessible, compliance documentation to assist non-compliance team members in understanding and applying concepts
- Support other ad hoc compliance activities
Requirements
What you’ll need- Completion of relevant post-secondary education
- Familiarity with relevant roles and technologies, including Google Suite, Adobe Suite, Notion, and Claude (or similar AI tools)
- Exceptional analytical and decision-making abilities
- Strong organizational and planning skills
- Excellent English language written skills and keen attention to detail, including ability to create, edit, and proofread technical legal documents
- Comfort with ambiguity, an ability to create clarity within grey areas, and an eagerness to problem solve and build a strong compliance program
- 1+ years of experience in a customer-facing, legal or compliance role (Assets)
- 1+ years of experience with Canadian advertising laws in a highly regulated environment (Assets)
- French language proficiency (Assets)
- Education in a legal or policy-related field (Assets)
- Completion of IAPP’s CIPP/C or equivalent with a focus on privacy and AI (Assets)
- Experience communicating or collaborating with Canadian regulatory bodies (e.g. Ad Standards Canada, Health Canada, Office of the Privacy Commissioner) (Assets)
Benefits
Comp & perks- Full medical, dental, and vision benefits
- Maternity/paternity policy
- 4 weeks’ vacation (3 weeks anytime + 1 week during the holidays)
- Competitive compensation
- Stock option grant
- Remote first, work from anywhere in Canada
- Incredible culture powered by highly collaborative and high-performing teams
- Large impact at an early-stage technology company
- Professional development opportunities, working closely with founders and the senior leadership team
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
legal researchcompliance documentationproofreadinganalytical skillsdecision-makingorganizational skillsplanning skills
Soft Skills
attention to detailproblem solvingcollaborationcommunicationadaptability
Certifications
IAPP CIPP/C