Sales

• Oversee tour sales teams to ensure company policies and procedures are met while delivering 5 Star service to guests.
• Provide training, coaching, and administrative support to tour staff; act as a role model and display positive communications with the sales team.
• Oversee public health mitigation and sanitation efforts for the unit inside the venue and all other tour areas; perform sanitation checks of food manufacturing and distribution locations.
• Ensure merchandise and food locations are set up correctly, displayed properly, and clearly marked with proper price points; verify in-seat vendor efforts.
• Maintain, update, and secure unit personnel files; take personnel photos for security ID badges and maintain all unit IDs.
• Maintain the unit’s uniforms: issue, clean, wash, and ensure appearance guidelines are met.
• Facilitate random drug test in coordination with Human Resources when required.
• Observe concourse operations during shows; assist sales staff during peak times and coach staff to deliver 5 Star service.
• Assist with load-in and load-out process; move stock and equipment and ensure locations have proper equipment and supplies.
• Oversee agency vendors for compliance with company expectations, policies, procedures, and public health requirements.
• Assist in maintaining inventory controls by participating in nightly settlement process as required.
• Coordinate company meals with Tour Coordinator and vendors when needed.
• Perform other duties as directed by management.

Sales Coordinator

Job Level

About the role

Requirements