Feld Entertainment

Sales Coordinator

Feld Entertainment

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Oversee tour sales teams to ensure company policies and procedures are met while delivering 5 Star service to guests.
  • Provide training, coaching, and administrative support to tour staff; act as a role model and display positive communications with the sales team.
  • Oversee public health mitigation and sanitation efforts for the unit inside the venue and all other tour areas; perform sanitation checks of food manufacturing and distribution locations.
  • Ensure merchandise and food locations are set up correctly, displayed properly, and clearly marked with proper price points; verify in-seat vendor efforts.
  • Maintain, update, and secure unit personnel files; take personnel photos for security ID badges and maintain all unit IDs.
  • Maintain the unit’s uniforms: issue, clean, wash, and ensure appearance guidelines are met.
  • Facilitate random drug test in coordination with Human Resources when required.
  • Observe concourse operations during shows; assist sales staff during peak times and coach staff to deliver 5 Star service.
  • Assist with load-in and load-out process; move stock and equipment and ensure locations have proper equipment and supplies.
  • Oversee agency vendors for compliance with company expectations, policies, procedures, and public health requirements.
  • Assist in maintaining inventory controls by participating in nightly settlement process as required.
  • Coordinate company meals with Tour Coordinator and vendors when needed.
  • Perform other duties as directed by management.

Requirements

  • Associate Degree or equivalent work experience.
  • Sales/Retail Sales background preferred.
  • Valid Driver’s license.
  • Valid Passport (must be able to work domestically and internationally).
  • Familiarity with Microsoft Office software and a variety of computer programs.
  • Strong interpersonal and organizational skills.
  • The ability to sit and stand for long periods of time, climb stairs, and lift 25lbs.
  • Ability to communicate on various organizational levels with strong interpersonal and organizational skills.
  • Strong oral and written communication skills.
  • The ability and willingness to travel domestically and internationally 90-100% of the time
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