Manager, Technology Vendor Management

Feeding America

Manager, Technology Vendor Management at Feeding America overseeing vendor relationships and optimizing technology partnerships. Collaborating across departments to drive accountability and service delivery.

Posted 8/1/2026full-timeChicago • Illinois • 🇺🇸 United StatesSeniorLead💰 $111,000 - $116,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in vendor management, including sourcing, contract negotiation, and performance management, while effectively collaborating with stakeholders to drive value and innovation in technology partnerships.

Highest-signal resume keywords

Vendor ManagementContract NegotiationFinancial ManagementPerformance ManagementStakeholder Partnership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vendor OversightSpend AnalysisBusiness Case DevelopmentReturn On Investment CalculationsGovernance PracticesSourcing StrategiesRequest For X ProcessesPerformance ReportingRisk ManagementProcess Improvement

Soft Skills

Analytical SkillsProblem-SolvingAttention To DetailDecision-MakingMentoring

Industry Keywords

Technology Services LandscapeTechnology ArchitectureOutsourcing ModelsService OfferingsDelivery Structures

About the role

Key responsibilities & impact

Cultivates and manages productive relationships with key and strategic technology vendors to support service delivery, accountability, innovation, and long-term partnership value.
Serves as a primary relationship point for strategic vendors, facilitating regular business reviews, performance discussions, escalation management, and alignment on organizational priorities.
Evaluates vendor relationship health by monitoring responsiveness, service quality, partnership effectiveness, risk indicators, and ability to meet evolving business and technology needs.
Defines strategies for vendor partnerships, including strategic, operational, tactical, and commodity vendor relationships.
Manages the vendor engagement lifecycle, including sourcing, selection, contract negotiation, onboarding, governance, termination, and billing.
Defines, implements, and manages core vendor governance processes, including scorecarding, risk management, performance reporting, and performance improvement.
Reports quarterly to the Technology Leadership Team on the status, performance, risks, and value of key and strategic supplier relationships.
Creates and incorporates contract amendments, including renegotiated terms and scope changes.
Proactively identifies sourcing synergies across business entities and executes value opportunities.
Works with Technology leadership and business partners to understand, define, and prioritize vendor and technology requirements.
Builds and maintains institutional knowledge of vendor collaboration practices, governance expectations, relationship history, and lessons learned.
Monitors the financial viability and management stability of key vendors.
Monitors and analyzes spending trends to recommend future actions and identify savings opportunities.
Assists business partners with the development of business cases and return on investment calculations for new technology investment initiatives.
Provides training and coaching to business partners on vendor management practices.
Analyzes problem areas and helps resolve vendor-related issues, escalations, and disputes.

Requirements

What you’ll need

8+ years of technology experience, including at least 5 years of direct vendor management, operations management, or vendor oversight experience.
Proven ability to lead vendor management practices across sourcing, Request for x (RFx) processes, contract negotiation, onboarding, governance, performance management, and issue resolution.
Strong understanding of the technology services landscape, including technology architecture and planning, technical requirements, development methodologies, outsourcing models, service offerings, pricing, and delivery structures.
Experience with financial management, spend analysis, business case development, return on investment calculations, and identification of savings or value opportunities.
Demonstrated ability to create, modify, and improve processes, procedures, reporting, and governance practices.
Strong analytical, problem-solving, attention-to-detail, and decision-making skills.
Strong stakeholder partnership skills, including the ability to communicate clearly, mentor others, and work collaboratively with Technology, business, Finance, Procurement, Legal, and vendor partners.

Benefits

Comp & perks

A comprehensive list of benefits available to full-time employees can be found here .