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FedEx

Manager, Operations – Ground Operations

FedEx

Operations Manager leading Ground Operations team at FedEx in Singapore. Responsible for team performance, daily operations oversight, and budget management.

Posted 6/15/2026full-timeSingapore • 🇸🇬 SingaporeMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Lead, recruit, develop, empower, motivate and manage team performance.
  • Oversee daily operations performance, ensuring shipments are picked up, sorted, and dispatched accurately and on time.
  • Monitor KPIs including service quality, transit time, loss & damage, and cost efficiency; take corrective actions where required.
  • Plans and schedules resources, including rostering, to ensure department priorities are completed.
  • Oversees team projects/initiatives in order to deliver planned results on time and within budget.
  • Manages department/location budget and takes appropriate actions in order to optimize costs.

Requirements

What you’ll need
  • Bachelor’s Degree in any field
  • Five (5) years’ experience in logistics/express courier/transport industry, process engineering, industrial engineering or other relevant experiences.
  • Valid Class 3/3A Singapore Driving License or ability to immediately convert/obtain a class 3/3A Singapore Driving License
  • Data-driven mindset with strong analytical and problem-solving skills
  • Strong organizational, time management, and decision-making skills
  • Excellent communication and stakeholder management abilities.

Benefits

Comp & perks
  • Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
  • Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
logisticsprocess engineeringindustrial engineeringKPI monitoringbudget managementresource planningdata analysisproblem-solving
Soft Skills
leadershipteam managementorganizational skillstime managementdecision-makingcommunicationstakeholder management
Certifications
Bachelor’s DegreeClass 3/3A Singapore Driving License