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Clearance Administrator – Associate
FedExJoin FedEx as a Clearance Administrator, ensuring customs compliance and efficient package processing. Engage with customers and government agencies for customs clearance inquiries and resolutions.
About the role
Key responsibilities & impact- Updating package tracking files with relevant information
- Contacting our customers and governments agencies to collect and provide information, related to shipments’ customs clearance
- Confirming pricing and making allocation of charges and refunds
- Entering shipment information into the systems
- Preparing and validating customs data and paperwork to ensure compliance with regulatory and internal standards
- Helping to resolve clearance related questions and issues
- Working together with other teams at FedEx to make every customer experience outstanding
Requirements
What you’ll need- Administrative experience in a busy office environment
- Experience or working knowledge of key clearance-related principles, processes and regulatory requirements
- Customer-focused
- Excellent communication skills
- Attention to detail and the ability to make sound numerical decisions within tight time deadlines
- Good analytical and problem-solving skills
- Good Microsoft Office and PC skills
Benefits
Comp & perks- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customs data preparationregulatory compliancedata entrypricing confirmationcharge allocationrefund processinganalytical skillsproblem-solving skills
Soft Skills
customer-focusedexcellent communicationattention to detailnumerical decision-makingtime management