Federated Service Solutions

Division Manager

Federated Service Solutions

full-time

Posted on:

Location Type: Hybrid

Location: Plymouth • Missouri • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Ensure the division consistently meets or exceeds service delivery expectations and client SLAs.
  • Lead, coach, and develop field-facing and internal teams to achieve operational excellence and cultural alignment.
  • Manage division P&L, resource allocation, and cost containment with discipline and foresight.
  • Solve for the customer by proactively removing barriers, addressing escalations, and building scalable solutions.
  • Partner with Leadership to scale systems, processes, and best practices across geographies.

Requirements

  • 5+ years in operations or program management, preferably in field services, logistics, or technology deployment
  • Bachelor’s degree in business, science, or engineering preferred
  • Demonstrated success leading multi-functional teams
  • Fluency with data and comfort navigating platforms like Quickbase, Samsara, and Hubspot (or willingness to learn quickly)
  • Exceptional communication skills—up, down, and sideways
Benefits
  • Strong benefits: medical, dental, vision, 401K, paid time off, and more

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
operations managementprogram managementresource allocationcost containmentdata analysis
Soft skills
leadershipcoachingteam developmentproblem-solvingcommunication