Director, Patient Services

Federal Trade Commission

Director managing pharmaceutical patient services consultancy projects with a strong focus on strategy and client engagement. Leading project deliverables and client communications in a remote capacity.

Posted 5/21/2026full-timeRemote • New York • 🇺🇸 United StatesLead💰 $150,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Manage the day-to-day relationship with assigned pharmaceutical customers including project management activities, identification of organic growth and new sales opportunities, and provision of on-going communications and readout deliverables with key stakeholders.
Provide subject matter expertise related to past industry experience during projects as appropriate. This could transpire in a variety of ways including operations, contracting, program optimization, SOP creation, RFP recommendations, etc
Perform research and analysis as needed to meet the strategic direction of projects and to stay abreast of industry trends, changes, and expand individual subject matter expertise. Can resolve and/or escalate issues in a timely fashion.
Draft / update project deliverables and well-organized presentations to a high level of quality. Deliverables may include executive level updates, meeting facilitation decks, project status reports, vendor reports, project trackers, meeting minutes, and contract redlines.
Partner with internal/external resources in cross-organizational/functional development projects (i.e., workflow process analysis, system enhancements; etc.)
Takes both a strategic and tactical approach to projects by providing guidance and leadership while also developing tools, materials, and other deliverables for clients.
Assist with program design and development and/or program optimization.
Lead and manage client engagements, including meetings, workshops, and presentations both virtually and in person where needed.
Ensure all client contractual deliverables are met as it relates to project scope and that expectations for overall satisfaction are achieved.
Understand the core program requirements/intent and communicate effectively with project and client team, as well as external audiences.
Deliver structured problem solving, research, and analysis with guidance; distill insights from analysis and draft potential strategic recommendations.
Resolve and/or escalate issues in a timely fashion.
Exercise sound judgement and oversight to ensure integrity and compliance with company policies in all activities and communications while fostering Archbow core values and leadership behaviors.

Requirements

What you’ll need

Bachelor’s Degree required in Medical Sciences, Marketing, or Business preferred from an accredited institution
Strong background with at least 7 years’ industry related experience
Strong record of high performance and consistent results with the ability to work independently
Strong oral and written communication skills, a polished executive presence, and the ability to influence, including with members of C-suite client stakeholders
Proficient in Microsoft PowerPoint, Excel and Word

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Federal Trade Commission Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1914 🏛️ Government 📋 Compliance 🔐 Security Government
Compliance
Security Federal Trade Commission is an American government agency that focuses on protecting consumers and ensuring a strong competitive market. The FTC aims to prevent fraudulent, deceptive, and unfair business practices in the marketplace and to provide information to help consumers avoid such practices. The commission is involved in consumer protection such as identity theft prevention, online security, and combating various types of scams. Additionally, the FTC provides resources and alerts for consumers on topics such as credit, loans, and unwanted communications. Director, Patient Services Job not on LinkedIn 🔥 0 minutes ago 🗽 New York – Remote 💵 $150k - $180k / year ⏰ Full Time 🔴 Lead 👔 Director Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Manage the day-to-day relationship with assigned pharmaceutical customers including project management activities, identification of organic growth and new sales opportunities, and provision of on-going communications and readout deliverables with key stakeholders.
Provide subject matter expertise related to past industry experience during projects as appropriate. This could transpire in a variety of ways including operations, contracting, program optimization, SOP creation, RFP recommendations, etc
Perform research and analysis as needed to meet the strategic direction of projects and to stay abreast of industry trends, changes, and expand individual subject matter expertise. Can resolve and/or escalate issues in a timely fashion.
Draft / update project deliverables and well-organized presentations to a high level of quality. Deliverables may include executive level updates, meeting facilitation decks, project status reports, vendor reports, project trackers, meeting minutes, and contract redlines.
Partner with internal/external resources in cross-organizational/functional development projects (i.e., workflow process analysis, system enhancements; etc.)
Takes both a strategic and tactical approach to projects by providing guidance and leadership while also developing tools, materials, and other deliverables for clients.
Assist with program design and development and/or program optimization.
Lead and manage client engagements, including meetings, workshops, and presentations both virtually and in person where needed.
Ensure all client contractual deliverables are met as it relates to project scope and that expectations for overall satisfaction are achieved.
Understand the core program requirements/intent and communicate effectively with project and client team, as well as external audiences.
Deliver structured problem solving, research, and analysis with guidance; distill insights from analysis and draft potential strategic recommendations.
Resolve and/or escalate issues in a timely fashion.
Exercise sound judgement and oversight to ensure integrity and compliance with company policies in all activities and communications while fostering Archbow core values and leadership behaviors. 🎯 Requirements
Bachelor’s Degree required in Medical Sciences, Marketing, or Business preferred from an accredited institution
Strong background with at least 7 years’ industry related experience
Strong record of high performance and consistent results with the ability to work independently
Strong oral and written communication skills, a polished executive presence, and the ability to influence, including with members of C-suite client stakeholders
Proficient in Microsoft PowerPoint, Excel and Word Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Director, Patient Services 🔥 8 minutes ago Archbow Consulting 11 - 50 🧬 Biotechnology 💊 Pharmaceuticals ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Director of Patient Services managing pharmaceutical projects and stakeholder relationships at Archbow Consulting. Leverage industry expertise to support clients in pharmaceutical and biotech sectors. 🇺🇸 United States – Remote 💵 $150k - $180k / year ⏰ Full Time 🔴 Lead 👔 Director Director of Revenue Cycle 🔥 20 minutes ago Diverge Health 51 - 200 ⚕️ Healthcare Insurance 🌍 Social Impact 🏢 Enterprise Website LinkedIn All Job Openings Director of Revenue Cycle at Diverge Health, leading care management billing and RCM functions for primary care practices. Optimizing revenue integrity with a tech-enabled approach. 🇺🇸 United States – Remote 💵 $155k - $165k / year ⏰ Full Time 🔴 Lead 👔 Director Managing Director, Technology Publishing 🔥 23 minutes ago Keller Executive Search International 11 - 50 🎯 Recruiter 👥 HR Tech Website LinkedIn All Job Openings Managing Director for a technology publishing business overseeing revenue growth and strategic direction. Leading cross-functional teams and managing editorial, audience, and commercial initiatives. 🇺🇸 United States – Remote 💵 $160k - $190k / year ⏰ Full Time 🔴 Lead 👔 Director Director, US Patient Assistance Program 🔥 1 hour ago argenx 1001 - 5000 🧬 Biotechnology Website LinkedIn All Job Openings Lead argenx’s US Patient Assistance Program, overseeing strategy and execution for patient access initiatives. Collaborate with stakeholders to ensure patients with financial barriers can access therapy. 🇺🇸 United States – Remote 💵 $184k - $253k / year ⏰ Full Time 🔴 Lead 👔 Director 🦅 H1B Visa Sponsor Director, Biostatistics 🔥 2 hours ago Definium Therapeutics 51 - 200 🧬 Biotechnology 💊 Pharmaceuticals Website LinkedIn All Job Openings Director of Biostatistics providing statistical support for clinical development of Definium's pipeline. Leading biostatistical efforts and collaborating with clinical teams to enhance trial outcomes. 🇺🇸 United States – Remote 💵 $224.6k - $249.3k / year ⏰ Full Time 🔴 Lead 👔 Director View More Director Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

project managementresearch and analysisprogram optimizationSOP creationRFP recommendationscontract redlinesworkflow process analysisstrategic recommendationsproblem solving

Soft Skills

communication skillsexecutive presenceinfluenceleadershipindependent worksound judgementoversightclient engagementpresentation skills