Relationship Management Associate

Federal Communications Commission

Relationship Management Associate supporting agricultural lending and customer relationships at FCC. Providing administrative expertise, customer service, front desk support, and business relationship development.

Posted 8/25/2026full-timeWalkerton • 🇨🇦 CanadaJuniorMid-Level💰 CA$55,160 - CA$74,620 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong relationship-building skills and customer service expertise, with a focus on administrative support and operational efficiency in agribusiness environments. Bilingual in English and French, enhancing communication with diverse clientele.

Highest-signal resume keywords

Customer Relationship ManagementAdministrative ExpertiseAttention to DetailBilingualism (English and French)Agribusiness Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Administrative TasksCustomer ServiceBusiness Relationship BuildingOperational CoordinationSales Opportunity Identification

Soft Skills

Professional CommunicationProblem-SolvingPrioritization

Certifications & Qualifications

Diploma in Business

Industry Keywords

AgricultureFarming OperationsFinancial ServicesAdvisory Setting

About the role

Key responsibilities & impact

Proactively build and maintain relationships with customers, helping identify needs and opportunities
Work closely with Relationship Managers to identify customer needs and proactively reach out to customers and prospects
Answer customer inquiries thoroughly and professionally, creating value and sales opportunities
Keep the office running seamlessly by delivering professional front desk support
Perform administrative tasks with speed and accuracy
Proactively coordinate office needs to resolve issues before they impact operations
Support the lending process by delivering administrative expertise that strengthens decisions and elevates the customer experience

Requirements

What you’ll need

A diploma in business
A minimum of two years of related experience (or an equivalent combination of education and experience)
Proven ability to build and maintain business relationships, including engaging with customers, centres of influence or community partners
Strong attention to detail and ability to prioritize tasks
Passion for agriculture, with knowledge of farming operations or agribusiness environments
Customer service experience, ideally in a financial, law, agricultural or advisory setting
Bilingualism (English and French) is an asset

Benefits

Comp & perks

Competitive total rewards packages
Market-aligned and performance-based salary and incentive programs
Flexible and comprehensive group benefit and savings plans
Well-being support through benefits and wellness programs
Purpose-driven work
Learning and development opportunities
Hybrid work options