FDI

Test Validation and Customer Support Technician, English-Bilingual

FDI

full-time

Posted on:

Location Type: Office

Location: Cholet • France

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About the role

  • Validate the proper operation of developed products
  • Provide technical support to customers
  • Design manual and automated test cases based on specifications and product analysis
  • Execute verification and functional validation tests
  • Detect and analyze defects in collaboration with developers
  • Document test results and produce detailed reports
  • Provide training for internal or external customers as needed and create associated training materials
  • Provide assistance and technical support to customers, with occasional travel possible

Requirements

  • Associate's degree or equivalent (Bac+2 to Bac+3 / 2–3 years post-secondary) in Electronics, Computer Science, or a related field
  • Prior successful experience in a similar role (testing, functional validation, software development, electronics, or IT)
  • Good interpersonal skills
  • Methodical, rigorous, and able to work independently
  • Fluent written and spoken English
Benefits
  • Profit-sharing
  • Incentive bonus
  • Company covers 70% of family health insurance
  • On-site company canteen
  • Works council (CSE)
  • On-site gym
  • On-site classes
  • Modern facilities
  • 4.5-day workweek
  • Remote work depending on the position and level of autonomy
  • RTT (additional paid time-off days)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
test case designautomated testingfunctional validationdefect analysistechnical supportdocumentationreporting
Soft Skills
interpersonal skillsmethodicalrigorousindependent worktraining
Certifications
Associate's degreeBac+2Bac+3