FDA

Customer Development Manager

FDA

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $80,000 - $100,000 per year

Job Level

Mid-LevelSenior

About the role

  • Collaborate Across Teams: Work cross-functionally with Marketing, R&D, Finance, and Operations to create timely, impactful sales materials and strategies.
  • Lead Customer Engagement: Build and manage strong relationships with top customers through direct interactions and strategic support.
  • Empower the Sales Team: Develop tools, strategies, and resources to maximize selling time and effectiveness.
  • Drive Innovation & Efficiency: Streamline sales communications and enhance planning processes for seamless execution.
  • Champion Trade Shows: Plan, execute, and support key trade shows to drive customer engagement and sales momentum.
  • Strategize for Growth: Develop sales strategies, track KPIs, and act as a critical link between sales and corporate teams to accelerate growth and market share.
  • Manage Sales Communications: Serve as the primary conduit for all sales-related communications across internal teams.
  • Oversee Pricing & Materials: Manage price lists with Finance, develop sell sheets with Marketing and agencies, and ensure all sales materials are up-to-date and effective.
  • Create & Deploy Playbooks: Develop sales playbooks and ensure successful deployment across teams.
  • Track Objectives & Revenue: Monitor sales objectives and revenue targets through regular tracking and meeting management.
  • Support Account Planning and provide tools for effective execution.
  • Bid & Negotiation Support: Prepare pre-packaged bid information and assist with negotiations as needed.
  • Expand Opportunities: Collaborate with Business Development to identify and develop white-space accounts.
  • Plan In-Store Activations: Strategically plan in-store activations, including POS materials, displays, and pusher trays.
  • Engage Cross-Functional Teams: Play an active role in initiatives with Marketing, R&D, PMO, and Operational teams to drive sales success and innovation.
  • Direct customer engagement and strategic support for sell-in.

Requirements

  • Bachelor’s degree in Marketing, Business, or Economics.
  • 5+ years working on the supply side or retail deli-prepared foods channel
  • 5+ years of experience in sales communications and tracking, preferably with a consumer-packaged goods manufacturer, broker, or consulting/market research provider.
  • 5+ years of experience in Retail/Club Channels.
  • Sales experience and customer engagement expertise is a must.
  • Proven ability to manage customer relationships.
  • Proven Sales Expertise: A successful track record in sales.
  • Creative Problem-Solving: A self-starter with innovative thinking.
  • Ability to direct multiple team members, adapt well to change and prioritize multiple work streams.
  • Exceptional Organization and Adaptability.
  • Customer Engagement Mastery and experience developing strong relationships with business partners.
  • Analytical Mindset and ability to analyze large volumes of data and synthesize insights.
  • Expert-level presentation skills.
  • Strong verbal and written communication skills.
  • Familiarity with syndicated services like Nielsen/IRI scanner data (working knowledge required).
  • Advanced proficiency in MS Office Suite (especially PowerPoint).
  • Knowledge of Monday.com desirable.
  • Entrepreneurial Spirit and drive to challenge norms.
Benefits
  • Competitive compensation package
  • A robust health and welfare benefits package that includes Life, Health, Dental, Vision
  • The opportunity to plan for the future with a strong 401(K) including company match
  • Paid Time Off annually + Paid Holidays
  • Career Advancement opportunities and Tuition Assistance
  • Comprehensive benefits program focused on your total well-being

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales communicationscustomer engagementsales strategiesKPI trackingbid preparationnegotiationdata analysispresentation skillssales playbooksin-store activations
Soft skills
collaborationrelationship managementcreative problem-solvingorganizationadaptabilityinnovationprioritizationcommunicationself-starterentrepreneurial spirit