FCCI Insurance Group

Billing Coordinator

FCCI Insurance Group

full-time

Posted on:

Location Type: Hybrid

Location: Sarasota • Florida • United States

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Salary

💰 $19 - $29 per hour

About the role

  • Provide customer service for billing inquiries
  • Handle administrative and system related tasks in support of billing functions
  • Manage billing operations related to property and casualty (P&C) insurance policies
  • Ensure accurate and timely billing
  • Maintain compliance with industry standards
  • Provide excellent service to internal teams and external clients
  • Serve as front line customer service liaison for internal and external customers
  • Ensure correct invoicing to policyholders
  • Complete other clerical and system related tasks in support of Billing, Premium Audit, and Underwriting functions
  • Review billing-related transactions and make determinations regarding the issuance of refunds, premium and policy cancellation suspensions and/or allocation of funds

Requirements

  • Associate’s degree preferred; relevant experience and desire to learn also accepted
  • Minimum of two years experience in billing, accounts receivable, or a related role in the insurance industry, preferably in P&C insurance
  • Familiarity with agency-billed and direct-billed processes is highly desirable.
  • Exceptional customer service skills
  • Excellent oral and written communication
  • Ability to manage multiple priorities and deadlines in a fast-paced environment.
  • Solid working knowledge of basic accounting principles
  • Strong computer experience
  • Strong investigative and problem-solving skills
  • Ability to handle billing and policy issues
Benefits
  • Flexible Work Environment
  • Paid Family Leave
  • Competitive PTO & Holidays
  • Recognition & Bonus Programs
  • Medical, Vision, Dental & Life Insurance
  • Employee Referral Bonus
  • Paid Volunteer Time
  • 401(k) Match & Profit-Sharing
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
billingaccounts receivablebasic accounting principlesinvoicingpremium auditunderwritingrefund processingpolicy cancellationfund allocationagency-billed processes
Soft Skills
customer serviceoral communicationwritten communicationproblem-solvinginvestigative skillstime managementorganizational skillsability to manage multiple prioritiesattention to detailadaptability
Certifications
Associate’s degreeinsurance industry certifications