• Plan, design, and execute manual and automated test cases for systems integrated with Salesforce.
• Develop and maintain automation scripts using Robot Framework and API automation tools.
• Perform manual testing within Salesforce, validating integrations and critical flows.
• Actively participate in agile ceremonies (Scrum), contributing to product evolution and overall delivery quality.
• Gather and prepare test data with different areas, ensuring test scenarios are complete and realistic.
• Log and track bugs and enhancements using Jira.
• Collaborate with customer service and operations teams to understand impacts and requirements — a plus but not mandatory.
• Ensure that quality standards and best practices are followed across all tests and deliveries.

• Experience as a QA, working on manual and automated testing.
• Knowledge and experience with Salesforce (testing and validations).
• API automation (REST/SOAP) using modern tools/frameworks.
• Robot Framework (developing and maintaining scripts).
• Experience with Jira for task and bug management.
• Experience with agile methodologies (Scrum) and participation in ceremonies.
• Strong communication skills and the ability to collaborate across teams.
• Preferred:
• Knowledge of customer service processes.
• Previous experience in the banking or financial sector.

• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • ••