Senior Sales Process – System Lead

Fastly

Senior Sales Process & System Lead at Fastly focusing on optimizing sales processes and tech stack efficiencies. Collaborating with diverse teams to enhance sales operations effectiveness.

Posted 7/21/2026full-timePortland • Oregon • 🇺🇸 United StatesSenior💰 $132,060 - $158,472 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing CRM systems and sales processes, with a strong focus on automation and workflow optimization. Proven ability to collaborate with cross-functional teams to drive transformation initiatives and enhance sales efficiency.

Highest-signal resume keywords

Salesforce Administration CertificationAutomation Workflow ExperienceCRM System ManagementCross-Functional CollaborationChange Management Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Process IntegrationBusiness Requirements CaptureWorkflow OptimizationData Accuracy ManagementProblem Solving

Soft Skills

Strong Communication SkillsAttention to DetailCritical Thinking

Tools & Technologies

SalesforceClariOutreachZoominfoWorkflow Automation Tools

Certifications & Qualifications

Bachelor's DegreeSalesforce Administration Certification

Industry Keywords

Sales EfficiencyProcess ImprovementStakeholder ManagementSales OperationsSales Enablement

About the role

Key responsibilities & impact

Collaborate closely with key stakeholders across Sales, Marketing, IT Business systems, Sales Operations and Enablement teams to effectively manage key initiatives that improve sales efficiency through process & system improvements
Map, document and optimize existing sales workflows, identifying bottlenecks and inefficiencies.
Capture business requirements and translate them into functional specifications for system enhancement
Manage and maintain CRM systems and sales tech stack, ensuring data accuracy and seamless integration with other tools
Automate repetitive tasks using workflow automation tools inclusive of AI
Identify impacts and develop change management plans, partnering with Sales Communications and Sales Enablement teams

Requirements

What you’ll need

Bachelor’s degree required
10+ years experience supporting and integrating sales business processes, ideally involving CRMs and program management
Automation workflow and tools experience, inclusive of AI capabilities
Managed key transformation initiatives involving multiple functional stakeholders
Ability to work cross-functionally both internally and externally to influence key stakeholders
Ability to think critically, troubleshoot and solve problems with confidence
Excellent attention to detail and strong communication skills
Strong knowledge of Salesforce administration certification and experience, with working knowledge of Clari, Outreach, Zoominfo

Benefits

Comp & perks

comprehensive benefits package including medical, dental, and vision insurance
Family planning, mental health support along with Employee Assistance Program
Insurance (Life, Disability, and Accident)
Flexible Vacation policy
up to 18 days of accrued paid sick leave
401(k) (including company match)
Employee Stock Purchase Program
11 paid local holidays
11 paid company wellness days