Responsible for driving customer solution requirements, driving customer adoption and solutions, and synthesizing product roadmaps across Fastly’s Network Services, Compute and partner integrations
Define the roadmap for the network services product features and partner with stakeholders across the organization to deliver these products for customers
Understand customer challenges to product and solution adoption and devise ways to overcome them
Build effective tools and collateral to explain the solutions developed and how to use them
Define and monitor product success metrics using data-driven goals
Collaboratively lead cross-functional and distributed teams by building trusted working relationships throughout the company, at all levels of the organization
Drive strategic initiatives that impact customer satisfaction and revenue goals
Requirements
Bachelor's degree in Computer Science, Mathematics, or equivalent experience
5-8 years of product management experience
Product management experience, with strong understanding of internet technologies like DNS, HTTP, TLS and API’s
Experience working on large scale distributed systems, cloud services and networking
Ability to think tactically and strategically to craft a compelling platform product roadmap that delivers customer and business value while making smart tradeoffs
Excellent written and verbal communication skills
Entrepreneurial ethos and a bias for action; ability to break complex problems into simple solvable steps
Preferred: Understanding of media and streaming services with CDN
Preferred: Passion for driving adoption through product analytics with experience
Must be available during core business hours
Benefits
Comprehensive benefits package including medical, dental, and vision insurance
Family planning support
Mental health support and Employee Assistance Program
Insurance (Life, Disability, and Accident)
Flexible Vacation policy
Up to 18 days of accrued paid sick leave
401(k) (including company match)
Employee Stock Purchase Program
Eligible to participate in Fastly’s equity and discretionary bonus programs
10 paid local holidays (for 2024)
11 paid company wellness days (for 2024)
Hybrid work model allowing employees flexibility to split time between the office and home
In-person new hire orientation (week-long) in San Francisco
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.