Fastly

Senior Manager, Billing Operations

Fastly

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California, Colorado • 🇺🇸 United States

Visit company website
AI Apply
Apply

Salary

💰 $139,830 - $186,444 per year

Job Level

Senior

Tech Stack

ERP

About the role

  • Lead end-to-end billing operations for a usage-based (consumption) model, including system-generated and manual invoice processes.
  • Drive improvements in billing accuracy, timeliness, and scalability by identifying automation opportunities and implementing best practices.
  • Collaborate with cross-functional teams (Sales, Deal Strategy, RevOps, IT, Engineering) to improve upstream data flow and integration with billing systems.
  • Analyze and redesign current billing workflows and tools to reduce manual effort and enhance reliability.
  • Partner closely with IT to align system capabilities with billing requirements and evolving business models.
  • Document processes and ensure clear ownership across the integrated billing lifecycle.
  • Maintain and enhance internal controls to ensure SOX compliance for billing operations.
  • Prepare and support internal and external audits, ensuring documentation and control evidence are complete and accurate.
  • Continuously monitor and improve control effectiveness in collaboration with internal audit and finance teams.
  • Build strong relationships with Sales, Deal Strategy, RevOps, IT, Engineering stakeholders and serve as billing subject matter expert and problem solver.
  • Lead and mentor a team of billing professionals, set performance expectations, and cultivate a culture of accountability and continuous improvement.

Requirements

  • 10+ years of experience in billing, order-to-cash, or revenue operations in a fast-paced technology environment.
  • 4+ years in a management role leading billing teams.
  • Deep understanding of usage-based (consumption) billing and related systems and data flows.
  • Strong knowledge of SOX 404 controls, audit preparation, and public company requirements.
  • Proven ability to lead cross-functional initiatives and drive process improvements.
  • Excellent communication, stakeholder management, and analytical skills.
  • Experience with ERP and billing platforms (e.g., NetSuite, Salesforce, or similar).
  • Availability during core business hours.
  • CPA, MBA, or relevant finance/accounting certification (preferred).
  • Familiarity with metering systems or usage data platforms (preferred).
Benefits
  • We offer a comprehensive benefits package including medical, dental, and vision insurance.
  • Family planning
  • Mental health support along with Employee Assistance Program
  • Insurance (Life, Disability, and Accident)
  • Flexible Vacation policy
  • Up to 18 days of accrued paid sick leave
  • 401(k) (including company match)
  • Employee Stock Purchase Program
  • 11 paid local holidays
  • 11 paid company wellness days
  • Eligible to participate in Fastly’s equity and discretionary bonus programs
  • Hybrid work model with flexibility to split time between office and home
  • In-person new hire orientation in San Francisco

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
billing operationsusage-based billingorder-to-cashrevenue operationsSOX 404 controlsaudit preparationprocess improvementsdata flow analysisworkflow redesignautomation opportunities
Soft skills
leadershipcommunicationstakeholder managementanalytical skillscollaborationproblem solvingmentoringaccountabilitycontinuous improvementrelationship building
Certifications
CPAMBAfinance certificationaccounting certification
Coinbase

Assistant Controller, Prime Financing and Capital Markets

Coinbase
Senior · Leadfull-time$212k–$212k / year🇨🇦 Canada
Posted: 12 days agoSource: boards.greenhouse.io
ERPOracle
AeroVect

Associate, Supply Chain and Operations

AeroVect
Junior · Midfull-time$75k–$88k / yearCalifornia · 🇺🇸 United States
Posted: 11 days agoSource: jobs.ashbyhq.com
ERP
Discord

Senior Oracle Technical Business Analyst

Discord
Seniorfull-time$192k–$216k / yearCalifornia · 🇺🇸 United States
Posted: 23 days agoSource: boards.greenhouse.io
CloudERPOracleOracle ERPSQL
GotPhoto.com | fotograf.de

Staff Engineer

GotPhoto.com | fotograf.de
Leadfull-time🇪🇸 Spain
Posted: 17 days agoSource: jobs.ashbyhq.com
ERP
Notable

Controller

Notable
Senior · Leadfull-time$140k–$175k / yearCalifornia · 🇺🇸 United States
Posted: 38 days agoSource: jobs.ashbyhq.com
ERP