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Fastems

Service Manager

Fastems

Service Manager coordinating service operations and managing team performance between customers and support functions. Ensuring compliance and effective service delivery.

Posted 7/9/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Manage service operations coordination
  • Act as contact between customers and technical teams
  • Oversee service team performance and development

Requirements

What you’ll need
  • Experience in team management
  • Customer service experience
  • Technical support knowledge
  • Proficiency in Salesforce Service Cloud

Benefits

Comp & perks
  • Health insurance
  • Paid time off
  • Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Team ManagementTechnical Support KnowledgeCustomer Service Experience