Returns Associate

Fashion Nova

Warehouse Associate at Fashion Nova Logistics processing returned merchandise accurately and efficiently. Ensuring inventory integrity and supporting customer experience in a fast-paced environment.

Posted 7/28/2026full-timeSanta Fe Springs • California • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing returned merchandise using warehouse management systems and RF scanners, while maintaining inventory accuracy and adhering to safety policies. Strong attention to detail and ability to work collaboratively in a fast-paced environment are essential.

Highest-signal resume keywords

Warehouse Management SystemsRF ScannersAttention to DetailBilingual English/SpanishData Entry Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Returns ProcessingInventory AccuracyProduct InspectionClassification of MerchandiseReturn to Sender Processing

Soft Skills

Strong CommunicationTeamworkProblem-SolvingAbility to Work IndependentlyAdaptability

Tools & Technologies

HighJumpWarehouse Management Systems

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

WarehouseDistribution CenterLogistics5S InitiativesOperational Guidelines

About the role

Key responsibilities & impact

Process returned merchandise using warehouse management systems and RF scanners.
Inspect returned products for damage, defects, wear, and resale eligibility.
Review return information and customer service notes to ensure accurate processing.
Enter return reasons and accurately classify merchandise based on company guidelines.
Process Return to Sender (RTS) merchandise and other return-related transactions.
Identify and report damaged, defective, or non-sellable merchandise.
Maintain inventory accuracy by properly scanning, labeling, and routing returned products.
Meet daily productivity, quality, and accuracy expectations.
Maintain clean, organized, and safe work areas while supporting 5S initiatives.
Follow all company safety policies, warehouse procedures, and operational guidelines.
Maintain confidentiality when handling customer and order information.
Work collaboratively with supervisors and team members to achieve daily operational goals.
Assist with additional warehouse duties as assigned.
Work flexible schedules, including weekends, holidays, and overtime, based on business needs.

Requirements

What you’ll need

High school diploma or GED preferred.
Previous warehouse, distribution center, logistics, or returns processing experience preferred.
Experience using RF scanners or warehouse management systems is a plus.
Experience with HighJump or similar warehouse management systems is preferred.
Bilingual English/Spanish is a plus.
Strong attention to detail and commitment to accuracy.
Ability to work independently while maintaining productivity in a fast-paced environment.
Strong communication, teamwork, and problem-solving skills.
Basic computer and data entry skills.
Ability to adapt quickly to changing business priorities.

Benefits

Comp & perks

Opportunities for career growth and advancement