Computer Systems Analyst

Farouk Systems

Entry-level IT Support Analyst assisting with technical support and security tasks at Farouk Systems, a leader in professional beauty industry.

Posted 6/10/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AWSAzureCloudCyber SecurityDNSFirewallsServiceNowTCP/IP

About the role

Key responsibilities & impact

Provide Level 1 technical support for desktops, laptops, mobile devices, and business applications
Respond to service desk tickets and troubleshoot hardware, software, and network issues
Install, configure, and maintain operating systems, applications, and peripherals
Assist users with password resets, system access, and account management (Active Directory)
Document issues, resolutions, and processes in the ticketing system
Support onboarding and offboarding activities (device setup, account provisioning)
Assist in monitoring security tools such as antivirus, endpoint protection, and SIEM systems
Support vulnerability scanning and patch management activities
Help enforce security policies, standards, and procedures
Identify and report potential security incidents or suspicious activity
Participate in user access reviews and identity/access management processes
Assist with basic compliance efforts (e.g., audit support, documentation, evidence gathering)
Support basic network troubleshooting (connectivity, VPN, Wi-Fi)
Assist with system updates, backups, and routine maintenance tasks
Monitor system performance and escalate issues as needed

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field (or equivalent combination of education and hands-on experience)
Basic knowledge of: Windows operating systems and Microsoft 365
Networking fundamentals (TCP/IP, DNS, DHCP)
Active Directory / user account management
Endpoint security concepts (antivirus, firewalls, patching)
Familiarity with: Ticketing systems (e.g., ServiceNow, Jira)
Remote support tools
Basic scripting (PowerShell or similar) is a plus
Strong problem-solving and analytical skills
Excellent communication and customer service orientation
Ability to prioritize tasks and manage multiple requests
Attention to detail and commitment to security best practices
Internship or hands-on experience in IT support or cybersecurity
Industry certifications such as: CompTIA A+ CompTIA Security+ Network+
Exposure to cloud platforms (Microsoft Azure, AWS)
Awareness of cybersecurity frameworks (NIST, ISO 27001)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Farouk Systems Website LinkedIn All Job Openings 501 - 1000 employees 💄 Beauty 📚 Education 🤝 B2B Beauty
Education
B2B Farouk Systems is a Houston-based professional haircare company founded by Farouk Shami that develops and manufactures high-quality salon-grade products under brands such as CHI®, BioSilk®, and SunGlitz®. The company focuses on product innovation (including salon tools like the CHI ColorMaster), professional education and training through programs like CHI Academy, and global distribution to salons, schools, and distributors. Farouk Systems emphasizes environment, education, and innovation and supports philanthropy and industry events to serve and advance hairdressers and the beauty industry. Computer Systems Analyst Job not on LinkedIn 🔥 55 minutes ago 🏢 Houston – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Systems Engineer AWS Azure Cloud Cyber Security DNS Firewalls ServiceNow TCP/IP Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide Level 1 technical support for desktops, laptops, mobile devices, and business applications
Respond to service desk tickets and troubleshoot hardware, software, and network issues
Install, configure, and maintain operating systems, applications, and peripherals
Assist users with password resets, system access, and account management (Active Directory)
Document issues, resolutions, and processes in the ticketing system
Support onboarding and offboarding activities (device setup, account provisioning)
Assist in monitoring security tools such as antivirus, endpoint protection, and SIEM systems
Support vulnerability scanning and patch management activities
Help enforce security policies, standards, and procedures
Identify and report potential security incidents or suspicious activity
Participate in user access reviews and identity/access management processes
Assist with basic compliance efforts (e.g., audit support, documentation, evidence gathering)
Support basic network troubleshooting (connectivity, VPN, Wi-Fi)
Assist with system updates, backups, and routine maintenance tasks
Monitor system performance and escalate issues as needed 🎯 Requirements
Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field (or equivalent combination of education and hands-on experience)
Basic knowledge of: Windows operating systems and Microsoft 365
Networking fundamentals (TCP/IP, DNS, DHCP)
Active Directory / user account management
Endpoint security concepts (antivirus, firewalls, patching)
Familiarity with: Ticketing systems (e.g., ServiceNow, Jira)
Remote support tools
Basic scripting (PowerShell or similar) is a plus
Strong problem-solving and analytical skills
Excellent communication and customer service orientation
Ability to prioritize tasks and manage multiple requests
Attention to detail and commitment to security best practices
Internship or hands-on experience in IT support or cybersecurity
Industry certifications such as: CompTIA A+ CompTIA Security+ Network+
Exposure to cloud platforms (Microsoft Azure, AWS)
Awareness of cybersecurity frameworks (NIST, ISO 27001) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs IS Technical Services Building Systems Analyst II 🕒 Yesterday ENFRA 1001 - 5000 ⚡ Energy 🤝 B2B Website LinkedIn All Job Openings Building Systems Analyst II optimizing building systems operations at ENFRA. Responsible for evaluating and verifying building systems performance and energy conservation measures. 🏢 Houston – Onsite 💵 $76.9k - $102.6k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Systems Engineer Cloud Lead Supply Chain Systems Analyst 🕒 May 20 GXO Logistics, Inc. 10,000+ employees 🚗 Transport 🤝 B2B Website LinkedIn All Job Openings Lead Supply Chain Systems Analyst supporting Warehouse Management Systems for logistics company GXO. Analyzing business needs, coordinating system changes, and providing user guidance and training. 🏢 Houston – Onsite ⏰ Full Time 🟠 Senior ⚙️ Systems Engineer SQL Control Systems Engineer 🕒 September 21, 2025 SAPSOL Technologies Inc. : Systems and Process Solutions for your Enterprise 201 - 500 🏢 Enterprise ☁️ SaaS 🤖 Artificial Intelligence Website LinkedIn All Job Openings Controls System Engineer designing and commissioning PLC control systems for industrial gas turbines. Work with Power Engineering team on package and field engineering. 🏢 Houston – Onsite ⏰ Full Time 🟠 Senior 🔴 Lead ⚙️ Systems Engineer VBA View More Systems Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Windows operating systemsMicrosoft 365Networking fundamentalsActive DirectoryEndpoint securityBasic scriptingRemote support toolsTroubleshootingSystem updatesPatch management

Soft Skills

Problem-solvingAnalytical skillsCommunicationCustomer service orientationTask prioritizationAttention to detailCommitment to security best practices

Certifications

CompTIA A+CompTIA Security+CompTIA Network+