Senior Product Manager

Faro Health Inc.

Senior Product Manager leading product strategy and execution for AI-enhanced clinical trial solutions. Collaborating with cross-functional teams to deliver innovative, customer-focused products.

Posted 8/2/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $152,000 - $179,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management with a focus on AI capabilities, customer discovery, and data-driven decision making. Proven ability to lead cross-functional teams and deliver enterprise software solutions that enhance customer workflows and satisfaction.

Highest-signal resume keywords

Product Management ExperienceAI Capabilities DevelopmentCustomer DiscoveryData-Driven Decision MakingProduct Roadmap Definition

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product StrategyProduct RoadmapAI Quality MetricsEvaluation FrameworksWorkflow AutomationUsability TestingCustomer Journey MappingData AnalyticsProblem SolvingSaaS Product Development

Soft Skills

Excellent CommunicationInfluencing Without AuthorityCollaborationMentoringCustomer Focus

Tools & Technologies

Large Language ModelsRetrieval Augmented GenerationSemantic SearchVector DatabasesCloud PlatformsAPIsModern Data Architectures

Industry Keywords

Life SciencesHealthcareRegulated IndustriesEnterprise Software

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own the strategy, roadmap, and execution for a major product area.
Identify customer problems through interviews, workflow analysis, product analytics, and market research.
Translate customer needs into product strategies and prioritized roadmaps.
Define product success metrics and use data to continuously improve customer outcomes.
Balance customer value, technical complexity, and business priorities when making product decisions.
Design intelligent product experiences that use structured data, large language models, retrieval systems, and automation to improve customer workflows.
Partner with Data Science and Engineering to define AI capabilities including: Large Language Models, Retrieval Augmented Generation (RAG), AI agents, Workflow automation, Prompt orchestration, Structured content generation.
Define product requirements for AI capabilities, including evaluation criteria, quality metrics, confidence thresholds, and customer feedback mechanisms.
Ensure AI generated outputs are transparent, explainable, and aligned with customer expectations and regulatory requirements.
Develop a deep understanding of clinical development workflows and customer challenges.
Map complete customer journeys and identify opportunities to simplify complex workflows.
Validate concepts through customer interviews, usability testing, and prototype evaluations.
Partner with customers throughout product development to ensure solutions solve real problems.
Work closely with Engineering, Design, and Data Science throughout the product development lifecycle.
Lead product planning, backlog prioritization, release planning, and customer adoption activities.
Clearly communicate priorities, tradeoffs, and progress to executives and cross functional stakeholders.
Ensure product releases deliver measurable customer and business value.
Define and monitor key performance indicators including adoption, engagement, customer satisfaction, workflow efficiency, and AI quality.
Use experimentation and product analytics to improve product performance.
Develop evaluation frameworks that measure both product quality and customer impact.
Mentor Associate Product Managers and contribute to product management best practices.
Foster strong collaboration across Engineering, Design, Clinical SMEs, Commercial, and Customer Success.
Champion a culture of customer focus, experimentation, accountability, and continuous improvement.

Requirements

What you’ll need

Bachelor's degree in Computer Science, Engineering, Life Sciences, Business, or a related discipline.
5+ years of product management experience building enterprise software or SaaS products.
Demonstrated success leading products from discovery through commercial launch.
Strong customer discovery and product strategy experience.
Experience defining product roadmaps and prioritizing across multiple initiatives.
Excellent written and verbal communication skills.
Strong analytical and problem solving abilities with a data driven approach to decision making.
Proven ability to influence cross functional teams without direct authority.
Preferred: Experience building products that incorporate artificial intelligence or machine learning.
Familiarity with technologies including: Large Language Models - Claude, ChatGPT, Retrieval Augmented Generation, AI agents, Semantic search, Vector databases, Prompt engineering.
Experience partnering with Data Science teams to deliver AI capabilities into production.
Experience defining AI quality metrics and evaluation frameworks.
Experience working in life sciences, healthcare, or other regulated industries.
Familiarity with cloud platforms, APIs, and modern data architectures.

Benefits

Comp & perks

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic)
Short Term and Long Term Disability
Paid Time Off (Flexible Vacation Policy; Paid Sick & Public Holidays Observed)
Training & Development Reimbursement
Hybrid Work Environment
Peer-to-peer bonus program
Company/department outings and events
Stock Option Plan
Office On-Premises Amenities; gym, restaurant tenant discount, Padel Nine