Operations Process Manager
Farmers & Merchants Bank of Long Beach
full-time
Posted on:
Location Type: Office
Location: Seal Beach • California • 🇺🇸 United States
Visit company websiteSalary
💰 $92,560 - $157,040 per year
Job Level
Mid-LevelSenior
Tech Stack
PythonSQL
About the role
- Lead end-to-end process improvement initiatives: map and analyze existing workflows, identify optimization opportunities, implement enhancements, and drive automation.
- Serve as the primary liaison between the business and technology teams for all deposit-related initiatives.
- Communicate product vision, strategy, and progress to stakeholders across the organization.
- Partner with marketing and sales to develop go-to-market strategies, training materials, and product documentation.
- Ensure all deposit products and processes comply with relevant regulations, including OFAC, AML/BSA, and other federal and state laws.
- Develop and execute a strategic roadmap for the Bank's deposit products, aligning with overall business objectives and market trends.
- Monitor product performance, customer usage, and operational metrics to identify areas for improvement.
Requirements
- Consulting experience is a plus but not required
- Banking experience or knowledge preferred
- Experience with automation (Appian, Raga, n8n, and Unqork)
- SQL (Structured Query Language)
- Python
- Proficient computer skills, including working knowledge of Microsoft Word, Excel, Outlook, etc.
- Professional interpersonal and communication skills, both oral and written
- Ability to set priorities and work under tight deadlines.
- Analytical and organizational skills
- Attention to detail.
- Critical Thinking, judgment & problem-solving skills
- Displays good judgment and uses discretion with sensitive material.
- A positive, teamwork-oriented attitude
Benefits
- Complies with all State and Federal Banking regulatory requirements.
- Offers continual compliance and technical training workshops as needed.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLPythonautomationprocess improvementworkflow analysisproduct performance monitoringcustomer usage analysisoperational metricsgo-to-market strategiesregulatory compliance
Soft skills
interpersonal skillscommunication skillsanalytical skillsorganizational skillsattention to detailcritical thinkingproblem-solving skillsjudgmentdiscretionteamwork