Field Property Claims Adjuster

Farmers Insurance

Field Property Claims Adjuster conducting virtual and on-site investigations for Farmers Insurance. Evaluating losses and negotiating settlements while providing excellent customer service in homeowners' insurance.

Posted 7/31/2026full-timeRemote • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $23,220 - $47,070 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting investigations and assessing property damage while effectively negotiating settlements. Strong customer service and communication skills are essential for engaging with diverse stakeholders and ensuring compliance with safety standards.

Highest-signal resume keywords

Claims Handling Software ProficiencyProperty Damage AssessmentCustomer Service ExperienceExcellent Communication SkillsInsurance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Property Damage AssessmentClaims Handling Software ProficiencyNegotiation SkillsReport WritingSubrogation Evaluation

Soft Skills

Excellent Customer ServiceOutgoing PersonalityProfessional DemeanorInterpersonal SkillsEagerness to Learn

Tools & Technologies

MS WordExcelOutlookSmartphonesClaims Handling Software

Certifications & Qualifications

Valid Driver's LicenseBondable

Industry Keywords

InsuranceProperty DamageClaims InvestigationFraud ReportingSafety Standards

About the role

Key responsibilities & impact

Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
Evaluate and report on potential subrogation opportunities.
Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
Perform duties independently, with work directly impacting management outcomes.
Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
Use strong customer service skills to negotiate with policyholders to settle the claim.
Performs additional duties as assigned.
Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.
Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days.

Requirements

What you’ll need

High School diploma or equivalent required.
Excellent Customer service experience, preferably in a retail environment.
Construction or Insurance experience is highly desirable and preferred.
Excellent communication skills – both oral and written.
Computer Literate: MS Word, Excel, Outlook.
Proficiency with smartphones and applications.
Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
Valid driver's license and Bondable.

Benefits

Comp & perks

401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance