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Field Property Claims Adjuster
Farmers InsuranceField Property Claims Adjuster assessing property damage through investigations and engaging with various stakeholders. Conducting virtual and on-site visits to negotiate settlements for claims.
About the role
Key responsibilities & impact- Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
- Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
- Evaluate and report on potential subrogation opportunities.
- Reports incidents involving theft, fraud, or arson to appropriate state and industry agencies.
- Perform duties independently, with work directly impacting management outcomes.
- Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.
- Engages regularly with a variety of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other relevant parties.
- Use strong customer service skills to negotiate with policyholders to settle the claim.
- Performs additional duties as assigned.
- Promotes safety at all times and complies with safety/ergonomic standards as outlined in relevant company published manuals.
Requirements
What you’ll need- High School diploma or equivalent required.
- Excellent Customer service experience, preferably in a retail environment
- Construction or Insurance experience is highly desirable and preferred.
- Excellent communication skills – both oral and written.
- Computer Literate: MS Word, Excel, Outlook.
- Proficiency with smartphones and applications.
- Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
- Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
- Valid driver's license and Bondable.
Benefits
Comp & perks- 401K
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
claims handlingproperty damage assessmentliability determinationloss evaluationnegotiationsubrogation evaluationcustomer service
Soft Skills
communicationindependenceprofessionalismstakeholder engagementoutgoing personalityeagerness to learn
Certifications
High School diplomavalid driver's licensebondable