Farmers Insurance

Branch Manager

Farmers Insurance

full-time

Posted on:

Location Type: Hybrid

Location: Bay City • Missouri • United States

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Salary

💰 $40,000 - $100,000 per year

About the role

  • Generate new business through a mix of inbound and outbound sales activities, including phone, text, email, and virtual outreach
  • Conduct cold and warm calling to prospective customers, referral sources, and prior leads to build a consistent sales pipeline
  • Follow up promptly on incoming leads, web inquiries, and walk-in prospects to identify coverage needs and close opportunities
  • Build relationships within the community by attending local events, networking, and developing partnerships that create referral opportunities
  • Meet with customers in person, by phone, or virtually to review their current coverage and provide tailored insurance solutions
  • Educate clients on coverage options, risk exposures, and protection strategies to help them make informed decisions
  • Deliver a high level of service by handling policy changes, questions, renewals, and claims support, ensuring a strong customer experience
  • Identify cross-sell and upsell opportunities within the existing book of business to increase account value and retention
  • Maintain accurate activity, pipeline, and customer records within agency systems and CRM tools
  • Stay current on Farmers products, underwriting guidelines, coverage options, and promotions to confidently present solutions and remain competitive
  • Support agency growth goals by consistently meeting or exceeding production and activity targets
  • Collaborate with the agency team to improve processes, share best practices, and contribute to a positive, performance-driven environment

Requirements

  • Must be willing to work in-office in Bay City, Michigan
  • Active Michigan Property & Casualty and Life, Accident & Health insurance licenses, or willingness to obtain them within a specified timeframe
  • If not currently licensed, candidates must be willing to complete pre-licensing education (free pre-licensing support available)
  • Strong interest in sales, business development, and long-term career growth
  • Entrepreneurial mindset with the desire to take ownership of results and build a career, not just hold a position
  • Excellent communication skills, both verbal and written, with the ability to build trust and rapport quickly
  • Comfortable making outbound calls, following up on leads, and engaging in daily sales activity
  • Self-motivated, competitive, and goal-oriented with the ability to work independently and stay accountable
  • Strong organizational and time management skills, with the ability to manage multiple priorities and follow through consistently
  • Professional presence and the ability to interact with clients in person, virtually, and over the phone
  • Basic computer proficiency and comfort using CRM systems, email, and standard business software
  • Ability to participate in local networking and community activities to support business development
  • High school diploma or equivalent required; college degree or prior sales, customer service, or leadership experience preferred but not required.
Benefits
  • Competitive base salary, plus commission and performance-based bonuses
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salesbusiness developmentcustomer serviceinsurance solutionspolicy changesrisk exposurescross-sellingupsellingpipeline managementlead generation
Soft Skills
communication skillsrelationship buildingself-motivatedgoal-orientedorganizational skillstime managemententrepreneurial mindsettrust buildingcompetitive spiritaccountability
Certifications
Michigan Property & Casualty insurance licenseLife, Accident & Health insurance license