Commercial Data Strategy Manager
Farmers Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Phoenix • Arizona, California, Kansas, Missouri • 🇺🇸 United States
Visit company websiteSalary
💰 $119,920 - $191,290 per year
Job Level
SeniorLead
Tech Stack
Swift
About the role
- This role is dedicated to the development and implementation of our third-party data strategy for underwriting and agent quote flow and will play a critical leadership function in shaping and executing the third-party data strategy to streamline agent quoting and accelerate underwriting decisions.
- Oversees the development of underwriting excellence by identifying operational weaknesses which affect profit and growth goals cross the Property and Casualty, Auto and Workers Compensation business units.
- Evaluates corporate policies, procedures, and practices related to Commercial operating results and recommends and directs modifications with corrective measures.
- Performs and directs special projects, industry research and development, and training enhancements: develops, implements, and monitors 3rd Party validation programs.
- Acts as a liaison between Home Office Underwriting, Risk Management, Product Management, Commercial Operations, and the Commercial Service Centers.
- Directs a Home Office Review Team in auditing the Commercial Service Center underwriting, compliance and operation results; recommends and directs modifications with corrective measures to obtain Service Center underwriting excellence and standardization; implements Best Practices in all centers.
- Oversees and conducts regular risk selection audits for all Commercial lines of business; reviews the quality of work performed by the Center in support of underwriting excellence and works directly with the Commercial Center Managers on corrective actions and resolution dates.
- Provides support to Product Managers and Commercial Center Managers in the development and implementation of strategic initiatives that support growth, profit and retention objectives.
- Advises and counsels Centers on technical underwriting issues and makes recommendations for remedial action through appropriate channels.
- Analyzes, evaluates, and monitors Service Center loss ratio development and loss trends through Service Center field audits, underwriting file reviews, the use of large loss reports and other financial performance reports, and develops strategies and recommendations to correct deterioration in Combined Ratio results.
- Provides technical support, staff guidance and counsel to the Commercial Managers, in conjunction with Product Management.
- Reviews, coaches, and makes recommendations on how to handle accounts outside of their authority.
- Acts as a consultant to provide expertise on all Commercial Products (CMP, Auto, WC) for both Service Center and Home office personnel.
- Develops, contracts, implements, and maintains 3rd Party underwriting validation tools such as Dunn and Bradstreet, ISO Location, POLK, Marshall & Swift Boeckh and Choice Point.
Requirements
- Seven years of Commercial Underwriting experience in property/casualty, auto, and/or Workers Compensation lines of business, preferably including supervisory/management experience.
- Two years Management experience as a Commercial Center Underwriting Manager.
- High school diploma or equivalent required.
- Bachelor’s degree preferred, preferably in a business-related field of study.
- Completion of or actively pursuing CPCU or other relevant insurance designation.
- Technical expertise in commercial risk selection and pricing.
- Knowledge of management information and business systems (Word, Excel, PowerPoint, Access).
- Excellent verbal, written and interpersonal skills, with demonstrated presentation skills.
- Analytical thinking skills to make timely, appropriate decisions and recommendations after reviewing all relevant information.
- Ability to successfully interact with the Agency Force to grow business while at the same time maintaining underwriting discipline.
- Ability to read and interpret policy contract language.
- Broad-based working knowledge of relevant insurance laws and statutes; the contract issue process, computer systems, competitor’s products and marketing practices.
Benefits
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Commercial UnderwritingRisk SelectionPricingUnderwriting ValidationLoss Ratio AnalysisFinancial Performance ReportingOperational ImprovementData Strategy DevelopmentAudit ManagementCompliance Standards
Soft skills
LeadershipAnalytical ThinkingInterpersonal SkillsCommunication SkillsPresentation SkillsCoachingConsultingDecision MakingProblem SolvingCollaboration
Certifications
CPCUInsurance Designation