Manager

• Responsible for the development of new and revised systems and procedures for major technology projects to assure business requirements are met.
• Serves as a liaison with functional departments to assure successful regional, field and/or contact center implementations.
• Actively seeks ways to apply technology to business processes, including analysis and reporting of data and other sales metrics.
• Research and provide information on technical trends and competitive practices relative to the business.
• Responsible for research, planning, and deployment projects for all companies of the Farmers Insurance Group.
• Insures proper development and maintenance of all field staff and agent technology/process standards.
• Assists the Business Technology Director in coaching, guiding and developing other personnel as assigned.
• Coordinate the development and introduction of the various phases of technology.

Business Technology Manager – Agent Experience & Technology

Information Technology Manager

Portfolio Manager

Senior Manager, Customs & Tariffs

Technology Manager, Electrophysiology

Professional Education Manager – Energy/EndoMech