Principal Product Designer
PayPal
Lead UX Designer – Business Insurance
Farmers Insurance
full-time
Posted on:
Location Type: Hybrid
Location: California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $112,720 - $200,625 per year
Job Level
Senior
About the role
- Leads research efforts through contextual interviews, surveys, A/B tests, usability activities, data analysis, and competitive evaluations to understand user behaviors, motivations, and pain points.
- Guides research teams to define the target audience and product purpose.
- Validates design decisions based on research outcomes while identifying data gaps and collecting missing information.
- Analyzes findings to drive informed recommendations that support teams and enhance the user experience.
- Develops sophisticated design concepts that align with user research and business requirements.
- Creates wireframes, mockups, high-fidelity designs, and prototypes to explore and communicate design ideas.
- Relies on expert storytelling and presentation skills to advocate for design perspectives and influence stakeholders including senior leadership and executives.
- Manages design dependencies or overlapping projects, addresses edge cases, resolves issues across teams, and refines designs based on feedback, user testing results, and evolving project requirements.
- Performs complex-to-highly-complex design work to support design projects.
- Leads collaboration with product teams, managers, and stakeholders to define project requirements and develop solutions while focusing on highly complex or ambiguous projects.
- Applies strong acumen to build business cases for design solutions and align them with user experience strategies.
- Leads team discussions, planning sessions, and design reviews to optimize products, processes, and workflows.
- Manages stakeholder relationships confidently through effective communication while ensuring designs meet user needs and business requirements.
- Leads testing and refinement of layouts, user interfaces, interaction patterns, and system components to ensure consistency and quality across design stages.
- Guides less experienced team members on design processes, approaches, and tool selection.
- Supports the evolution of design systems by evaluating and updating components to promote scalability and reusability.
- Ensures clear documentation guidelines are set and followed.
- Drives post-launch evaluations by guiding the collection of feedback, analysis of performance data, and execution of usability and A/B testing.
- Leads teams in identifying usability issues and formulating design solutions to address them.
- Evaluates the impact and effectiveness of design work using data to measure success, reduce design debt, and enhance future outcomes.
- Ensures high quality and reliability through overall quality control of design work.
- Collaborates with product managers and senior leadership to align strategic plans and roadmaps with overall direction for user experience.
- Sets the vision for assigned projects and contributes to the overall user experience strategy.
- Leads sprints, workshops or other processes to define and refine strategic vision.
- Guides implementation of features and functionality to bring strategic vision to life and meet user experience needs.
- Supervises, guides, coaches, and manages the performance of direct reports.
- Delivers regular feedback and supports professional development.
- Relies on proven skill in employee engagement to foster a high-performance culture where excellence is standard and innovation is actively encouraged.
- Advances design skills and stays updated on trends, tools, and best practices in user experience while regularly sharing new insights with team.
- Handles feedback effectively and fosters an open mindset within the team.
- Responds to changes and challenges with resilience and helps team members navigate change.
- Mentors and coaches less experienced team members and serves as a SME.
Requirements
- Minimum five years of experience required in user experience (UX) design, product design, or related field.
- Experience in a people leader or management role preferred while leading teams on medium to complex digital products.
- Strong verbal communication and listening skills.
- Able to articulate point of view based on facts, observations, and practical experience.
- Able to persuade others when needed.
- Proficient conflict resolution skills.
- Demonstrated written communication skills.
- Effective interpersonal skills.
- Able to collaborate with individuals or teams to assist in creating the best possible design outcomes.
- Able to collaborate cross-functionally to achieve business outcomes through design solutions.
- Demonstrated analytical skills including qualitative research skills.
- Ability to simultaneously handle multiple priorities including multiple projects.
- Seeks to acquire knowledge in area of specialty.
- Possesses broad knowledge of user experience (UX), product design, interaction design, and design systems including broad knowledge of usability and user-centered design principles.
- Knowledge of agile design methodologies preferred.
- Demonstrated problem-solving skills.
- Demonstrated project management skills.
- Possesses strong product knowledge including strong product management skills.
- Develops and delivers effective presentations using strong storytelling skills.
Benefits
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user experience (UX) designproduct designinteraction designdesign systemsusabilityA/B testingdata analysiswireframingprototypingagile design methodologies
Soft skills
verbal communicationlistening skillsconflict resolutioninterpersonal skillscollaborationanalytical skillsproblem-solvingproject managementstorytellingmentoring
