Conducts research through contextual interviews, surveys, A/B tests, usability activities, data analysis, and competitive evaluations to understand user behaviors, motivations, and pain points
Identifies and clarifies the target audience and product goals in collaboration with research teams
Validates design decisions based on research outcomes
Analyzes findings and uses data insights to make informed recommendations for the user experience
Develops complex design concepts based on user research and business requirements
Creates wireframes, mockups, high-fidelity designs, and prototypes to explore and communicate design ideas
Relies on advanced storytelling and presentation skills to convey design concepts and rationale to stakeholders while providing context and compelling narrative
Anticipates and resolves design dependencies across teams or projects, addresses edge cases, and aligns design decisions with user needs and business goals
Refines designs based on feedback, user testing results, and evolving project requirements
Performs complex design work to support design projects
Collaborates with product teams, managers, and stakeholders to define project requirements and develop solutions
Connects design work to broader business objectives and design strategies and works with appropriate urgency
Engages in team discussions, planning sessions, and design reviews to enhance products, processes, and workflows
Aligns product teams and stakeholders to ensure designs meet user needs and business requirements
Keeps stakeholders informed on goals, expectations, and timelines throughout the design process
Tests and refines layouts, user interfaces, interaction patterns, and system components to ensure consistency and quality
Supports the evolution of design systems by evaluating and updating components to promote scalability and reusability
Ensures clear and concise documentation and specifications to enable seamless implementation and guide development processes
Collaborates with copywriters to create clear and concise copy for design elements
Conducts post-launch design evaluation by gathering feedback, analyzing performance data, and performing usability testing and A/B testing
Identifies usability issues and recommends remedial design solutions to address them
Evaluates the impact and effectiveness of design work using data to measure success, reduce design debt, and enhance future outcomes
Collaborates with product managers and senior team members to provide input on strategic plans, roadmaps, and overall direction for user experience
Organizes sprints or other processes to refine strategic vision when needed
Facilitates implementation of features and functionality to bring strategic vision to life and meet user experience needs
Mentors less experienced team members to develop skills while providing feedback they seek and value
Requirements
Minimum three years of experience required in user experience (UX) design, product design, or related field for Sr. UX Designer
Minimum two years of experience required in user experience (UX) design, product design, or related field for UX Designer
Experience preferred in designing transactional enterprise systems
Strong verbal communication and listening skills
Able to articulate point of view based on facts, observations, and practical experience
Competent conflict resolution skills
Demonstrated written communication skills
Effective interpersonal skills
Able to collaborate with individuals or teams to assist in creating the best possible design outcomes
Demonstrated analytical skills, including qualitative research skills
Demonstrated time management and priority setting skills
Able to meet strict deadlines
Possesses in-depth knowledge of user experience (UX), product design, interaction design, and design systems including in-depth knowledge of usability and user-centered design principles
Knowledge of agile design methodologies preferred
Possesses strong technical aptitude
Proficient with Microsoft Office suite and product management tools/systems
Advanced proficiency with design tools such as Figma or similar, research and analytics platforms, and basic front-end development concepts
Able to learn and adapt quickly to new technologies
Demonstrated project management skills, including proven product management skills
Develops and delivers effective presentations using strong storytelling skills.
Benefits
Competitive salary commensurate with experience, qualifications and location
Bonus Opportunity (based on Company and Individual Performance)
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.