Farmers Insurance

Senior UX Designer

Farmers Insurance

full-time

Posted on:

Location Type: Hybrid

Location: Spokane • Washington • 🇺🇸 United States

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Salary

💰 $99,920 - $178,125 per year

Job Level

Senior

About the role

  • Conducts research through contextual interviews, surveys, A/B tests, usability activities, data analysis, and competitive evaluations to understand user behaviors, motivations, and pain points
  • Identifies and clarifies the target audience and product goals in collaboration with research teams
  • Validates design decisions based on research outcomes
  • Analyzes findings and uses data insights to make informed recommendations for the user experience
  • Develops complex design concepts based on user research and business requirements
  • Creates wireframes, mockups, high-fidelity designs, and prototypes to explore and communicate design ideas
  • Relies on advanced storytelling and presentation skills to convey design concepts and rationale to stakeholders while providing context and compelling narrative
  • Anticipates and resolves design dependencies across teams or projects, addresses edge cases, and aligns design decisions with user needs and business goals
  • Refines designs based on feedback, user testing results, and evolving project requirements
  • Performs complex design work to support design projects
  • Collaborates with product teams, managers, and stakeholders to define project requirements and develop solutions
  • Connects design work to broader business objectives and design strategies and works with appropriate urgency
  • Engages in team discussions, planning sessions, and design reviews to enhance products, processes, and workflows
  • Aligns product teams and stakeholders to ensure designs meet user needs and business requirements
  • Keeps stakeholders informed on goals, expectations, and timelines throughout the design process
  • Tests and refines layouts, user interfaces, interaction patterns, and system components to ensure consistency and quality
  • Supports the evolution of design systems by evaluating and updating components to promote scalability and reusability
  • Ensures clear and concise documentation and specifications to enable seamless implementation and guide development processes
  • Collaborates with copywriters to create clear and concise copy for design elements
  • Conducts post-launch design evaluation by gathering feedback, analyzing performance data, and performing usability testing and A/B testing
  • Identifies usability issues and recommends remedial design solutions to address them
  • Evaluates the impact and effectiveness of design work using data to measure success, reduce design debt, and enhance future outcomes
  • Collaborates with product managers and senior team members to provide input on strategic plans, roadmaps, and overall direction for user experience
  • Organizes sprints or other processes to refine strategic vision when needed
  • Facilitates implementation of features and functionality to bring strategic vision to life and meet user experience needs
  • Mentors less experienced team members to develop skills while providing feedback they seek and value

Requirements

  • Minimum three years of experience required in user experience (UX) design, product design, or related field for Sr. UX Designer
  • Minimum two years of experience required in user experience (UX) design, product design, or related field for UX Designer
  • Experience preferred in designing transactional enterprise systems
  • Strong verbal communication and listening skills
  • Able to articulate point of view based on facts, observations, and practical experience
  • Competent conflict resolution skills
  • Demonstrated written communication skills
  • Effective interpersonal skills
  • Able to collaborate with individuals or teams to assist in creating the best possible design outcomes
  • Demonstrated analytical skills, including qualitative research skills
  • Demonstrated time management and priority setting skills
  • Able to meet strict deadlines
  • Possesses in-depth knowledge of user experience (UX), product design, interaction design, and design systems including in-depth knowledge of usability and user-centered design principles
  • Knowledge of agile design methodologies preferred
  • Possesses strong technical aptitude
  • Proficient with Microsoft Office suite and product management tools/systems
  • Advanced proficiency with design tools such as Figma or similar, research and analytics platforms, and basic front-end development concepts
  • Able to learn and adapt quickly to new technologies
  • Demonstrated project management skills, including proven product management skills
  • Develops and delivers effective presentations using strong storytelling skills.
Benefits
  • Competitive salary commensurate with experience, qualifications and location
  • Bonus Opportunity (based on Company and Individual Performance)
  • 401(k)
  • Medical
  • Dental
  • Vision
  • Health Savings and Flexible Spending Accounts
  • Life Insurance
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
user experience (UX) designproduct designinteraction designdesign systemsusability principlesqualitative researchA/B testingdata analysiswireframingprototyping
Soft skills
verbal communicationlistening skillsconflict resolutionwritten communicationinterpersonal skillsanalytical skillstime managementpriority settingstorytellingcollaboration
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