Senior UX Designer
Farmers Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Spokane • Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $99,920 - $178,125 per year
Job Level
Senior
About the role
- Conducts research through contextual interviews, surveys, A/B tests, usability activities, data analysis, and competitive evaluations to understand user behaviors, motivations, and pain points
- Identifies and clarifies the target audience and product goals in collaboration with research teams
- Validates design decisions based on research outcomes
- Analyzes findings and uses data insights to make informed recommendations for the user experience
- Develops complex design concepts based on user research and business requirements
- Creates wireframes, mockups, high-fidelity designs, and prototypes to explore and communicate design ideas
- Relies on advanced storytelling and presentation skills to convey design concepts and rationale to stakeholders while providing context and compelling narrative
- Anticipates and resolves design dependencies across teams or projects, addresses edge cases, and aligns design decisions with user needs and business goals
- Refines designs based on feedback, user testing results, and evolving project requirements
- Performs complex design work to support design projects
- Collaborates with product teams, managers, and stakeholders to define project requirements and develop solutions
- Connects design work to broader business objectives and design strategies and works with appropriate urgency
- Engages in team discussions, planning sessions, and design reviews to enhance products, processes, and workflows
- Aligns product teams and stakeholders to ensure designs meet user needs and business requirements
- Keeps stakeholders informed on goals, expectations, and timelines throughout the design process
- Tests and refines layouts, user interfaces, interaction patterns, and system components to ensure consistency and quality
- Supports the evolution of design systems by evaluating and updating components to promote scalability and reusability
- Ensures clear and concise documentation and specifications to enable seamless implementation and guide development processes
- Collaborates with copywriters to create clear and concise copy for design elements
- Conducts post-launch design evaluation by gathering feedback, analyzing performance data, and performing usability testing and A/B testing
- Identifies usability issues and recommends remedial design solutions to address them
- Evaluates the impact and effectiveness of design work using data to measure success, reduce design debt, and enhance future outcomes
- Collaborates with product managers and senior team members to provide input on strategic plans, roadmaps, and overall direction for user experience
- Organizes sprints or other processes to refine strategic vision when needed
- Facilitates implementation of features and functionality to bring strategic vision to life and meet user experience needs
- Mentors less experienced team members to develop skills while providing feedback they seek and value
Requirements
- Minimum three years of experience required in user experience (UX) design, product design, or related field for Sr. UX Designer
- Minimum two years of experience required in user experience (UX) design, product design, or related field for UX Designer
- Experience preferred in designing transactional enterprise systems
- Strong verbal communication and listening skills
- Able to articulate point of view based on facts, observations, and practical experience
- Competent conflict resolution skills
- Demonstrated written communication skills
- Effective interpersonal skills
- Able to collaborate with individuals or teams to assist in creating the best possible design outcomes
- Demonstrated analytical skills, including qualitative research skills
- Demonstrated time management and priority setting skills
- Able to meet strict deadlines
- Possesses in-depth knowledge of user experience (UX), product design, interaction design, and design systems including in-depth knowledge of usability and user-centered design principles
- Knowledge of agile design methodologies preferred
- Possesses strong technical aptitude
- Proficient with Microsoft Office suite and product management tools/systems
- Advanced proficiency with design tools such as Figma or similar, research and analytics platforms, and basic front-end development concepts
- Able to learn and adapt quickly to new technologies
- Demonstrated project management skills, including proven product management skills
- Develops and delivers effective presentations using strong storytelling skills.
Benefits
- Competitive salary commensurate with experience, qualifications and location
- Bonus Opportunity (based on Company and Individual Performance)
- 401(k)
- Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- Paid Parental Leave
- Tuition Assistance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user experience (UX) designproduct designinteraction designdesign systemsusability principlesqualitative researchA/B testingdata analysiswireframingprototyping
Soft skills
verbal communicationlistening skillsconflict resolutionwritten communicationinterpersonal skillsanalytical skillstime managementpriority settingstorytellingcollaboration