Senior Business Consultant

Farlinium

Senior Consultant at Farlinium delivering high-value CX solutions and mentoring junior consultants. Leading client communications and managing complex projects for transformative results.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Serve as an independent contributor and project manager, leading major workstreams with high-quality, on-time, and on-budget execution
Demonstrate deep understanding of client needs, industry best practices, and organizational dynamics to drive measurable business value
Lead critical client discussions, providing clarity and strategic direction in complex situations
Mentor and coach junior team members on effective client communication techniques
Manage customer accounts with autonomy, seeking strategic advice rather than instruction
Identify and communicate process improvement opportunities, enhancing team efficiency
Collaborate with clients to design tailored CX solutions, offering proactive recommendations based on past experiences

Requirements

What you’ll need

4+ years of experience in CX consulting, data analysis, or a related field
Proven ability to lead complex projects independently, managing multiple stakeholders and priorities
Strong analytical skills, with the ability to interpret data and generate strategic recommendations
Exceptional verbal and written communication, with expertise in presenting to senior stakeholders
Deep understanding of CX methodologies, experience management (XM) technologies, and industry best practices
Proficiency with CX tools such as Qualtrics (or equivalent experience with similar platforms)
Demonstrated ability to mentor, coach, and develop junior team members
Strong organizational and project management skills, ensuring timely and high-quality deliverables
Proactive mindset, seeking continuous improvement and identifying growth opportunities.

Benefits

Comp & perks

Remote work
Mentorship opportunities
Professional development
Team collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CX ConsultingData AnalysisProject ManagementCX MethodologiesExperience Management TechnologiesProcess ImprovementAnalytical SkillsStrategic RecommendationsClient Communication TechniquesStakeholder Management

Soft Skills

Verbal CommunicationWritten CommunicationMentoringCoachingOrganizational Skills