Farlinium

Business Consultant, Analyst

Farlinium

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Assist senior consultants in executing client projects by performing foundational tasks.
  • Produce detailed, accurate, and professional project deliverables under supervision.
  • Support the configuration and insight-gathering components of client programs.
  • Present and articulate ideas clearly and concisely in internal discussions.
  • Maintain professional standards in written correspondence and documentation.
  • Take detailed notes during client meetings and document client needs.
  • Work closely with senior team members to align project efforts with client business goals.
  • Organize and prioritize tasks to meet deadlines and maintain project schedules.
  • Engage in continuous learning through internal resources, self-education tools, and mentorship.
  • Develop proficiency in Qualtrics software, applying skills to complete assigned tasks.
  • Understand and uphold the company’s vision, values, and ethical practices.

Requirements

  • Foundational knowledge of the Customer Experience (CX) industry and experience management (XM) standards.
  • Strong time management skills with the ability to prioritize tasks and meet deadlines.
  • Effective verbal and written communication skills for client and internal interactions.
  • Willingness to develop technical proficiency in Qualtrics software and related tools.
  • High attention to detail, ensuring accuracy and consistency in deliverables.
  • Ability to receive and apply constructive feedback to improve performance.
  • A proactive approach to learning and professional growth within the firm.
  • Degree in Business, Marketing, Communications, or a related field (preferred).
  • Familiarity with customer experience concepts and consulting methodologies (preferred).
  • Prior internship or work experience in consulting or customer experience-related roles (preferred but not required).
Benefits
  • Remote-first within the U.S.; occasional client or partner travel with advance notice
  • Reasonable accommodations are available
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Qualtrics softwarecustomer experienceexperience management
Soft Skills
time managementverbal communicationwritten communicationattention to detailability to receive feedbackproactive learning