Operations Brand Specialist

FARFETCH

Operations Brand Specialist driving success for Brand Partners in luxury fashion. Managing client relationships and monitoring performance across operational and commercial KPIs in a creative community.

Posted 4/29/2026full-timeSão Paulo • 🇧🇷 BrazilJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Play a key role in driving the success of Brand Partners
Manage regular communications with a broad portfolio of Brand Partners
Maintain exceptional client relationships through clear communication and regular reporting
Monitor brand performance from both operational and commercial perspectives
Identify and resolve challenges faced by Brand Partners
Provide hypercare support for Brand Partners during critical launch or issue periods
Support continuous improvement initiatives for Digital Brand management

Requirements

What you’ll need

Minimum of two years' experience in buying, merchandising, digital trading, or operations within luxury fashion or e-commerce
Strong planning and analytical skills, including advanced proficiency in Microsoft Excel
Excellent verbal and written communication skills
Proven ability to build and maintain strong internal and external relationships
Fluent in English

Benefits

Comp & perks

Positive platform for meaningful impact
Creative, collaborative community
Inclusive and supportive work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

buyingmerchandisingdigital tradingoperationsplanninganalytical skillsMicrosoft Excel

Soft Skills

communicationrelationship buildingproblem solving