Customer Support

• Online Customer support via several channels including phone, email, and social media;
• Support of sales by being aware of current trends, styles, and availability of products;
• Liaising with boutiques, logistics, and other partners to ensure up to date delivery schedule;
• Ensuring that exemplary levels of Customer service are displayed at all times and our brand values are reflected in all interactions;
• Being front line voice and ears of Farfetch.

Customer Service Advisor, English Speaker

Customer Support Executive

Customer Experience Agent

Customer Experience Representative

Customer Care Supervisor

Customer Support Agent, Arabic, English