FARFETCH

Account Manager

FARFETCH

full-time

Posted on:

Origin:  • 🇵🇹 Portugal

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Job Level

Mid-LevelSenior

About the role

  • Improve, support and expand the online performance and sales of wholesale boutique partners worldwide
  • Establish trusting bonds with boutiques and collaborate with the wider commercial team globally to meet business objectives
  • Manage small and medium business boutiques via strategic planning, outbounds and turning knowledge into focused actions
  • Engage and maintain boutique participation in the partnership and generate profitable results
  • Review monthly boutique performance and Farfetch profitability and conduct regular business reviews internally and with boutiques
  • Onboard new boutiques commercially and supervise operational setup and implementation through Partner Services to ensure correct stock quality/quantity and timely onboarding
  • Ensure excellent service and follow-up for partners and final customers, working closely with Partner Services and other teams to drive service KPIs

Requirements

  • Commercial experience ideally from a retail, brand or wholesale environment (fashion/luxury a plus)
  • Able to easily build relationships with different players of the business
  • Well organized and proactive, ability to handle multiple tasks at a fast pace
  • Fluent in both written and verbal in at least two languages; English mandatory (French and Spanish are a plus)