Improve, support and expand the online performance and sales of wholesale boutique partners worldwide
Establish trusting bonds with boutiques and collaborate with the wider commercial team globally to meet business objectives
Manage small and medium business boutiques via strategic planning, outbounds and turning knowledge into focused actions
Engage and maintain boutique participation in the partnership and generate profitable results
Review monthly boutique performance and Farfetch profitability and conduct regular business reviews internally and with boutiques
Onboard new boutiques commercially and supervise operational setup and implementation through Partner Services to ensure correct stock quality/quantity and timely onboarding
Ensure excellent service and follow-up for partners and final customers, working closely with Partner Services and other teams to drive service KPIs
Requirements
Commercial experience ideally from a retail, brand or wholesale environment (fashion/luxury a plus)
Able to easily build relationships with different players of the business
Well organized and proactive, ability to handle multiple tasks at a fast pace
Fluent in both written and verbal in at least two languages; English mandatory (French and Spanish are a plus)