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About the role
Key responsibilities & impact- Review and action user-generated content against Fanvue's content and community guidelines
- Investigate Terms of Service violations (explicit content policy breaches, impersonation, copyright claims/DMCA, off-platform risks)
- Work moderation queues in our tooling, prioritising by risk and turnaround time
- Escalate high-risk and edge cases to the Moderation Manager and Head of Trust & Safety
- Spot patterns and emerging risks, and feed insights back into policy and tooling improvements
- Keep clean records of decisions to support audits, compliance reviews, and appeals
- Partner with Support and Creator teams on escalations involving account restrictions or compliance concerns
- Work shifts and handle sensitive content consistently
Requirements
What you’ll need- 2+ years in Trust & Safety, content moderation, or compliance
- Strong judgement and fast decision-making on grey-area cases
- Clear written communication, high discretion, and calm handling of sensitive content
- Comfortable using tools like Slack, Notion, Intercom, Retool
- Valuable: moderation frameworks, DMCA workflows, Online Safety Act, EU Digital Services Act, platform TOS enforcement
- Must be comfortable reviewing adult-only (18+) content
Benefits
Comp & perks- AI-powered creator monetisation platform
- Trust & Safety function with engineering support
- Named one of The Sunday Times Best Places to Work 2025
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content moderationcompliancerisk assessmentdecision-makingpolicy enforcement
Soft Skills
judgementwritten communicationdiscretioncalm handling of sensitive content