CRM Platform Developer – Adobe Journey Optimizer

Fanatics, Inc.

CRM Platform Developer executing personalized marketing campaigns for millions of fans. Join a dynamic team enhancing customer engagement through innovative marketing technology solutions.

Posted 5/13/2026full-timeJacksonville • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Propose and execute end-to-end solutions to meet our CRM Program’s goals
Schema and data enhancements in AJO based on upstream events
Code & fragment changes in AJO
Journey orchestration changes
Analyze outcomes and performance KPI’s
Design and execute A/B and multivariate Experiments in content and journeys
Work closely with business stakeholders to collect detailed functional requirements
Translate functional requirements to technical solutions
Coordinate with Technical Leads to develop, test, and deploy solutions to Production environments
Writing code and supporting documentation for development projects
Seeks new information to solve new problems to meet our customer experience & marketing performance goals
Analyzes gaps and overcomes obstacles to create efficient, streamlined automations

Requirements

What you’ll need

5+ years of experience designing and creating personalized content and real-time journeys on Marketing Technology platforms, preferably Adobe Experience Platform
Excellent written and oral communication skills
Sharp analytical and troubleshooting skills
Expertise developing visual components using HTML, CSS, and Handlebars template languages
Familiarity with agile development and related software like Jira
Strong organizational skills
Strong interpersonal skills enabling the individual to interact effectively with various levels of individuals
Ability to work effectively solo or in a team environment
Adobe Journey Optimizer Certifications – Practitioner and Developer
Adobe Real-Time CDP Certification – Practitioner and Developer
Experience with connecting cloud applications using API’s
Experience using CI/CD and repository platforms like GitHub

Benefits

Comp & perks

Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a culture that celebrates both individual and team successes.
Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HTMLCSSHandlebarsA/B testingmultivariate testingAPICI/CDGitHubdata analysisjourney orchestration

Soft Skills

communicationanalytical skillstroubleshootingorganizational skillsinterpersonal skillsproblem-solvingteamworkindependencestakeholder engagementrequirements gathering

Certifications

Adobe Journey Optimizer Certification - PractitionerAdobe Journey Optimizer Certification - DeveloperAdobe Real-Time CDP Certification - PractitionerAdobe Real-Time CDP Certification - Developer