CRM Tech Specialist
Fanatics, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Denver • Colorado • United States
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Salary
💰 $73,000 - $83,000 per year
About the role
- Act as a technical specialist across the CRM stack (e.g. XtremePush, Movable Ink, internal CDPs, rewards integrations).
- Maintain working knowledge of platform capabilities, data structures, audience logic, and automation patterns.
- Create and maintain CRM technical documentation, QA checklists, and how-to guides.
- Investigate and resolve CRM technical issues relating to data, audiences, automations, and integrations.
- Partner with Engineering, Data, Product, and vendors to resolve incidents and improve reliability.
- Work closely with Product, Engineering, Data, Legal, CS, and Loyalty teams on CRM initiatives.
Requirements
- 3-5 years of experience in CRM operations, CRM technology, lifecycle marketing, or MarTech roles.
- Hands-on experience with CRM platforms, data-driven marketing, and personalization.
- Strong problem-solving skills across data flows, automations, and platform logic.
- Experience working with Product, Engineering, and Data teams.
- Clear communication skills and strong documentation discipline.
- High attention to detail and interest in MarTech and platform infrastructure.
Benefits
- For information about our benefits, please visit https://benefitsatfanatics.com/
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM operationsCRM technologylifecycle marketingdata-driven marketingpersonalizationdata flowsautomationsplatform logic
Soft skills
problem-solvingclear communicationdocumentation disciplineattention to detail