Fanatics, Inc.

Director, Product Integrity Operations

Fanatics, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Tampa • Florida • 🇺🇸 United States

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Job Level

Lead

About the role

  • Develop and execute the enterprise quality operations strategy in alignment with corporate objectives and operational performance targets.
  • Lead, coach, and develop regional and site-level Quality Managers to ensure consistent application of policies, standards, and best practices.
  • Establish long-term quality objectives focused on product integrity, operational excellence, and customer satisfaction.
  • Oversee implementation and continuous enhancement of the Quality Management System (QMS) across all U.S. facilities.
  • Define and monitor key quality metrics and audit performance to ensure compliance with brand and regulatory standards.
  • Lead cross-functional reviews to assess quality risks, mitigation plans, and process compliance.
  • Provide subject matter expertise in screen printing, embroidery, heat transfer, and garment finishing processes.
  • Establish and enforce specifications, inspection and audits standards, for all decorated and finished products.
  • Partner with Product Development and Manufacturing to validate print methods, materials, and color standards for scalability and repeatability.
  • Utilize data analytics and SPC tools to proactively identify trends, reduce variation, and improve first-pass yield.
  • Oversee corrective and preventive action programs (CAPA) ensuring timely and sustainable resolution of quality issues.
  • Drive year-over-year improvements in defect rate reduction, customer satisfaction, and productivity.

Requirements

  • Bachelor’s degree in Industrial Engineering, Textile Engineering, Manufacturing, or related field; Master’s degree preferred.
  • Certified Lean Six Sigma Green Belt or Black Belt (required).
  • Able to effectively communicate in English and Spanish (required)
  • Minimum 10 years in Quality Operations, Quality Management, Quality Engineer or Manufacturing within the apparel industry.
  • Demonstrated successful experience managing team members located in different locations (cities and/or countries)
  • At least 5 years leading quality operations across multiple sites, ideally in large-scale distribution or fulfillment environments.
  • Proven expertise in screen printing, garments constructions, garments decoration, and apparel quality assurance.
  • Demonstrated success implementing and sustaining enterprise-level QMS and continuous improvement programs.
  • Exceptional leadership, analytical, and communication skills.
  • Experienced Black Belt, Project Manager
  • Strong command of statistical process control (SPC), root cause analysis, and process validation.
  • Decision maker and the ability to work in complex supply chain environments
  • Ability to travel up to 70% – 80% across U.S. facilities.
Benefits
  • Professional development
  • Lean Six Sigma initiatives
  • Employee training and certification programs
  • Cross-functional collaboration opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Quality Management System (QMS)data analyticsstatistical process control (SPC)root cause analysisprocess validationcorrective and preventive action (CAPA)quality metricsaudit performancescreen printinggarment finishing
Soft skills
leadershipanalytical skillscommunication skillscoachingteam managementdecision makingcross-functional collaborationcustomer satisfaction focusproblem-solvingadaptability
Certifications
Lean Six Sigma Green BeltLean Six Sigma Black Belt