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Patient Service Representative
Family Health Centers of San DiegoPatient Service Representative managing patient check-in and check-out at Family Health Centers. Handling payments, scheduling appointments, and maintaining patient information accurately.
Posted 7/1/2026full-timeSan Diego • California • 🇺🇸 United StatesJuniorMid-Level💰 $25 - $29 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing patient check-in and check-out processes, ensuring accurate data entry into Electronic Health Records, and effectively handling financial transactions. Proficient in scheduling appointments and providing excellent customer service in a healthcare setting.
Highest-signal resume keywords
Patient Check-In ManagementElectronic Health Record AccuracyCashiering FunctionsCustomer Service ExperienceMedical Assistant Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient Check-InPatient Check-OutData EntryCashieringAppointment Scheduling
Soft Skills
Team CollaborationIndependent Work
Tools & Technologies
Electronic Health Record Systems
Certifications & Qualifications
Medical Assistant CertificationC-NA Certification
Industry Keywords
Administrative SupportClerical SupportFinancial Assistance ScreeningCo-Pay Collection
About the role
Key responsibilities & impact- Effectively manage the patient check-in and check-out process
- Collect specified co-pays and payments from patients
- Screen for eligibility and financial assistance
- Ensure patient information is placed into the Electronic Health Record accurately
- Contact patients to schedule appointments and make reminder/recall notifications
Requirements
What you’ll need- High School diploma or GED equivalent required
- 1 – 3 years of experience related to administrative/clerical support, or customer service required
- Medical Assistant certification, C-NA certification, or Medical Terminology course preferred
- Ability to work both in a team-based environment and independently
- Knowledge of cashiering functions
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development