Patient Service Representative

Family Health Centers of San Diego

Patient Service Representative managing patient check-in and check-out at Family Health Centers. Handling payments, scheduling appointments, and maintaining patient information accurately.

Posted 7/1/2026full-timeSan Diego • California • 🇺🇸 United StatesJuniorMid-Level💰 $25 - $29 per hourWebsite

About the role

Key responsibilities & impact

Effectively manage the patient check-in and check-out process
Collect specified co-pays and payments from patients
Screen for eligibility and financial assistance
Ensure patient information is placed into the Electronic Health Record accurately
Contact patients to schedule appointments and make reminder/recall notifications

Requirements

What you’ll need

High School diploma or GED equivalent required
1 – 3 years of experience related to administrative/clerical support, or customer service required
Medical Assistant certification, C-NA certification, or Medical Terminology course preferred
Ability to work both in a team-based environment and independently
Knowledge of cashiering functions

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Patient Check-InPatient Check-OutData EntryCashieringAppointment Scheduling

Soft Skills

Team CollaborationIndependent Work

Certifications

Medical Assistant CertificationC-NA Certification