Call Center Coordinator
Family Allergy & Asthma
full-time
Posted on:
Location Type: Remote
Location: Kentucky • United States
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About the role
- Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients
- Enter patient demographics, insurance, and referral information into EMR
- Cancel and reschedule appointments, as assigned
- Work as directed/as needed
- Maintain and follow HIPAA policies and procedures
- Other relevant duties as assigned by the Manager/Director
Requirements
- High school diploma or GED required
- Prior medical office experience, preferred
- Strong computer skills
- Must be a quick learner, organized, and team oriented
- Excellent communication and customer service skills
- Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks
- Must be at least 18 years of age
Benefits
- Equal employment opportunities
- Prohibits discrimination and harassment of any type
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
EMR data entrypatient demographics entryinsurance information processingappointment scheduling
Soft Skills
communication skillscustomer service skillsorganizational skillsteam orientationquick learner
Certifications
high school diplomaGED