Fallon Health

Cloud Engineer

• Establish, design and support an enterprise cloud architecture that provides the required capacity plans. Supports the long-term strategic goals for enterprise cloud technologies within the Health Plan.
• Develop workload migration plan in conjunction with data owners and other technical resources
• Work with systems and database administrators to implement cloud architectures that utilize industry best practices
• Deploy and configure technologies and corresponding software
• Implement cloud technology policies, and procedures for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets
• Establish appropriate end-user access control levels for stored data
• Perform tasks necessary to fulfill service level agreements with end-users regarding security, and availability
• Review and deploy cloud system releases and vendor-supplied patches according to best practices
• Follow change control, incident response, and testing processes for modifications to cloud technologies and software
• Anticipate, mitigate, identify, respond to, and resolve issues with cloud, storage access, and data retrieval
• Research and make recommendations on cloud products, services, and standards in support of procurement and development efforts
• Monitor, analyze, and predict trends for cloud infrastructure performance, space allocation, and data growth to recommend enhancements to the IT storage team
• Create power shell scripts to support automation and administrative simplification
• Maintain cloud systems support and architecture documentation
• Manage and/or provide guidance to junior members of the team
• Works off hours to provide support for systems administration
• Provide clear, helpful and considerate instructions to end-users

Cloud Engineer – Administrator

Manager

• Manage, plan, and direct the daily operations of the EDI Department to ensure accurate, timely, and efficient execution of all EDI functions across Fallon Health
• Accountable for ensuring the EDI team operates at peak effectiveness
• Oversee the end-to-end EDI lifecycle for the organization, including tracking incoming and outgoing EDI files and monitoring unsuccessful transmissions
• Provide oversight of EDI claims reconciliation processes to ensure accuracy
• Act as a liaison between EDI, IT, Configuration, and other internal departments to resolve day-to-day operational issues

Cloud Engineer – Administrator

Manager, EDI