Falck

Manager

• Ensure stable operation of our planning solutions (including SP-Expert and Plano WFM) in an environment with many dependencies.
• Troubleshooting, analysis, and resolution of incidents and problems in collaboration with the business and vendors.
• Further development and optimization of existing solutions – both in the application and in the database.
• Work with integrations and data flows between the planning systems and other Falck systems.
• Break down and estimate tasks from the team’s backlog in an agile setup.
• Document solutions, flows, and processes (in English) and continuously maintain existing documentation.
• Maintain a close dialogue with the business about needs, prioritisation, and expectation management.

Application Manager – Planning

Business Analyst

• Identifying and framing high-impact business problems where data, analytics, automation, and AI can create strategic value as well as looking beyond the initial request to understand the underlying business need, challenge assumptions, and reframe problems to maximize value.
• Building ROI-based business cases: articulate expected costs, benefits, and risks; quantify value (e.g., revenue uplift, cost savings, efficiency, quality, experience).
• Acting as a trusted business partner to senior stakeholders across multiple business units.
• Facilitating workshops, interviews, and working sessions to align on problems, priorities, and solution options.
• Translating business problems into clear, testable requirements (epics, user stories, acceptance criteria) plus translate business concepts into logical and conceptual data models, defining how entities, relationships, measures, and KPIs should be represented in the data platform.
• Collaborating daily with Engineers to validate feasibility and data availability, co-design solution approaches, and refine requirements as learning emerges.
• Owning the business side of the solution lifecycle – from discovery to adoption: requirements and design, testing and validation, business readiness and go-live, and post-launch optimization.
• Leading or coordinating User Acceptance Testing (UAT), including designing test cases that match real-world scenarios and edge cases.
• Mentoring and support more junior team members, especially colleagues working with business analysis and insights, sharing best practices and providing feedback on complex challenges.
• Being recognized as a go-to domain expert in your business area and share lessons learned across teams and projects.

Senior Business Analyst – Data, Insights, AI

Pricing Analyst

• Drive decision-making through sharp insights, rigorous analysis, and close collaboration
• Partnering with key stakeholders to define target prices
• Building business cases for tender pricing and developing effective pricing strategies
• Leading the pricing track for tenders, including project management
• Driving alignment across the Falck Scandinavia portfolio by calculating business cases and prices
• Serving as a central coordination point on pricing and tenders matters

Application Manager – Planning

Senior Business Analyst – Data, Insights, AI

Pricing Manager