FairMoney

Product Manager

FairMoney

full-time

Posted on:

Location Type: Hybrid

Location: Lagos • Nigeria

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

SQL

About the role

  • Define and execute the product vision for the asset finance team aligned with Fairmoney’s growth objectives.
  • Identify opportunities to streamline the onboarding journey and reduce friction.
  • Design seamless, intuitive onboarding flows (KYC, document verification, activation).
  • Build merchant journeys that balance speed with compliance and trust.
  • Collaborate with Engineering, Compliance, Risk, Operations, Sales, and Design teams to deliver onboarding solutions.
  • Ensure scalability of onboarding processes to support rapid merchant growth.
  • Work closely with Compliance and Risk teams to meet regulatory requirements (KYC/AML, CBN guidelines).
  • Anticipate risks in the onboarding process and design effective mitigations.
  • Define KPIs such as onboarding completion rate, time-to-activation, and merchant churn.
  • Use analytics and customer insights to continuously improve funnel conversion.
  • Conduct interviews and research to understand merchant needs and pain points.
  • Leverage feedback to refine onboarding flows and improve merchant satisfaction.
  • Stay informed on fintech and merchant onboarding trends across Africa and globally.
  • Benchmark against best-in-class solutions to ensure Fairmoney remains competitive.

Requirements

  • Bachelor's degree in Business, Finance, Computer Science, or related field; Master’s preferred.
  • Proven experience as a Product Manager, ideally in fintech, payments, or digital onboarding.
  • Strong knowledge of KYC/AML processes, merchant risk, and regulatory frameworks.
  • Deep familiarity with the Nigerian and broader African fintech landscapes; knowledge of local banking regulations and customer behaviours is highly advantageous.
  • Analytical skills with experience using tools like SQL, Excel, or BI dashboards.
  • Excellent communication and stakeholder management skills.
  • Entrepreneurial, detail-oriented, and customer-obsessed mindset.
Benefits
  • Private Health Insurance
  • Pension Plan
  • Training & Development
  • Hybrid work
  • Paid Time Off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product visiononboarding flowsKYCdocument verificationactivationmerchant journeysKPIsanalyticscustomer insightsrisk mitigation
Soft Skills
communicationstakeholder managemententrepreneurial mindsetdetail-orientedcustomer-obsessed
Certifications
Bachelor's degreeMaster's degree