Fairmatic

Financial Planning and Analysis

• Lead all aspects of financial planning, analysis, and reporting across the company.
• Partner with the executive team to develop and execute Fairmatic’s long-term financial strategy.
• Build and oversee budgeting, forecasting, and performance tracking processes.
• Ensure compliance with financial regulations, reporting requirements, and internal controls.
• Oversee accounting operations, treasury, tax, and audit processes.
• Manage relationships with investors, banks, auditors, and external advisors.
• Provide financial insights to guide pricing, underwriting, and product decisions in collaboration with business leaders.
• Develop dashboards and reporting tools to enable data-driven decision making across the organization.
• Recruit, mentor, and lead a high-performing finance team.

VP of Finance

Director

• Provide strategic direction for Fairmatic’s claims operations, aligning with broader business objectives
• Oversee and continuously improve relationships with TPAs
• Manage strategic carrier partnerships to drive alignment, operational excellence, and innovation in claims practices
• Partner with Product, Data, and Engineering teams to design, implement, and refine technology-enabled claims processes
• Define and monitor KPIs to measure claims performance, identify trends, and drive continuous improvement
• Stay ahead of regulatory, legal, and industry developments

Director of Claims

Customer Success Manager

• Guide insureds through onboarding and ensure timely telematics activation across drivers and devices.
• Monitor account “health checks” and proactively reach out to resolve activation gaps or device issues.
• Serve as a trusted advisor to customers, managing inquiries related to policy servicing, billing, driver changes, and account maintenance.
• Analyze fleet and customer data to identify trends, compliance issues, and opportunities for improvement.
• Collaborate cross-functionally with Product, Engineering, and Operations to troubleshoot and remove friction in customer workflows.
• Document customer interactions, update CRM records, and contribute feedback to improve internal processes and customer experience.
• Support Customer Engagement Managers (CEMs) in executing monthly loss control reports and customer communications.
• Contribute to process innovation and scalability initiatives across the Customer Experience organization.

Underwriter

• Review underwriting submissions to ensure alignment with company appetite and criteria
• Collaborate directly with brokers to collect, organize, and prepare submission materials for underwriting review
• Analyze customer business information and claims history to provide insights that support underwriting decisions
• Partner with underwriters to prepare raters and assist with the quoting process
• Coordinate with brokers to gather required binding subjectivities
• Produce binding documents and ensure risks are closed out accurately and efficiently
• Work with Operations, Product, and Engineering teams to continuously improve processes and systems

VP of Finance

Director of Claims

Customer Success Manager

Underwriting Assistant