Fairfield Residential

Community Compliance Specialist

Fairfield Residential

full-time

Posted on:

Location Type: Office

Location: San Diego • California • 🇺🇸 United States

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Salary

💰 $24 - $30 per hour

Job Level

Junior

About the role

  • Manage Tax Credit, HAP, RAP and/or Section 8 based files.
  • Manage the annual recertification process for on time file completion.
  • Process all certification documents including 3rd party verifications and appropriate state and federal forms.
  • Scan and upload file documents.
  • Handle inbound and outbound phones calls and written correspondence related to compliance.
  • Offer support and assist with one-on-one training with on-site staff.
  • Complete final evaluation and analysis of completed application package and prepare file for approval.
  • Communicate with Maintenance Supervisor and Community Manager to ensure all turnovers and inspections are completed on time, prior to move-in.
  • Perform routine audits of all on-site programs files and assist in correcting problem areas with the Community Manager.
  • Remain up-to-date on compliance procedures and training.
  • Assure that all compliance requirements made by Monitoring Agencies are adhered to.
  • Complete company required training by established deadline.
  • Comply with all Fairfield standards, applicable health and safety rules and regulations, as well as applicable local, state and federal laws.

Requirements

  • High school diploma or equivalent experience.
  • Minimum of one year Tax Credit, Housing Assistant Programs (HAP), Rental Assistance Programs (RAP) and/or Section 8 compliance experience required.
  • Strong knowledge of Yardi or other property management accounting software.
  • Strong understanding of how TRACS integrates with Yardi, as needed on a HUD property.
  • Knowledge of Microsoft Outlook, Word, Excel.
  • Superior customer service skills including the ability to manage difficult customers and/or situations.
  • Strong attention to detail, organizational, time-management, and problem-solving skills.
  • Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis.
  • Professional verbal and written communication skills.
  • Valid Driver's License is required.
  • Able to reach deadlines independently.
Benefits
  • Paid time off
  • Paid holidays and sick days
  • Paid time off for volunteering activities (optional)
  • Matched 401(k)
  • Medical, dental & vision insurance
  • Flexible spending account
  • Life insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Tax CreditHousing Assistant Programs (HAP)Rental Assistance Programs (RAP)Section 8 complianceYardiTRACSMicrosoft OutlookMicrosoft WordMicrosoft Excel
Soft skills
customer serviceattention to detailorganizational skillstime-managementproblem-solvingverbal communicationwritten communication
Certifications
High school diplomaValid Driver's License