Community Leasing Associate
Fairfield Residential
full-time
Posted on:
Location Type: Office
Location: Fort Lauderdale • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $20 - $23 per hour
Job Level
JuniorMid-Level
About the role
- Be the first point of contact with prospective residents, current residents, vendors and Fairfield associates.
- Drive the lease closing process by highlighting the quality of the community and the amenities available at the property to prospective residents.
- Determine the customer’s needs, resolve and/or escalate to a higher level as permitted.
- Use your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships.
- Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
- Meet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction, throughout the sales process.
- Manage various tasks such as lease files, maintaining updated necessary paperwork and computer systems.
- Use Yardi accounting software manage the leasing process.
- Complete marketing/advertising tasks including updating social media sites.
- Maintain knowledge about local market conditions; shop local competition.
Requirements
- Minimum of one year experience in a customer service, sales or retail position required
- Experience or knowledge in leasing or real estate a plus.
- Strong typing and computer skills with intermediate knowledge of Microsoft Outlook, Word and Excel.
- Professional verbal and written communication skills required
- Ability to close a sale is highly preferred
- Knowledge of tax credit, fair housing, and trade practices a plus.
- Experience using Yardi or other related property management accounting software a plus.
- High school diploma or equivalent required.
- Valid Driver's License may be required.
- Ability to work a flexible schedule to include weekends, evenings, and some holidays.
Benefits
- Paid time off
- Paid holidays and sick days
- Paid time off for volunteering activities (optional)
- Matched 401(k)
- Medical, dental & vision insurance
- Flexible spending account
- Life insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicesalesleasingreal estatetypingMicrosoft OutlookMicrosoft WordMicrosoft ExcelYardi accounting softwaremarketing
Soft skills
communicationrelationship buildingproblem solvingsales closingcustomer retentionflexibilityconflict resolutioninterpersonal skillsservice orientationattention to detail
Certifications
high school diplomavalid driver's license