Team Lead – Telesales
fair parken GmbH
full-time
Posted on:
Location Type: Office
Location: Düsseldorf • Germany
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Job Level
About the role
- Responsible for the structure, performance and development of a telesales team
- Manage outbound telesales activities
- Conduct regular feedback and coaching sessions
- Develop sales standards
- Responsible for KPI and performance management
- Onboard new team members
- Optimize processes and tools across the telesales workflow
- Work closely with Marketing and Sales
- Prepare reports and analyses
Requirements
- Several years of experience in telephone-based sales, ideally in a B2B environment
- Initial leadership/first-line management experience
- Strong communication and motivational skills
- Experience planning, executing and managing outbound campaigns
- Proven ability to collaborate with Marketing and Sales
- Solid knowledge of KPI and performance management
- Experience in staffing and capacity planning for an outbound team
- Strong numerical aptitude and analytical mindset
- Structured, process- and quality-oriented working style
- Confident use of telephony/dialer systems, ideally with CRM systems
- Excellent MS Office skills, especially Excel
- Experience with AI-assisted tools in a sales context
Benefits
- Permanent employment contract at a fast-growing company
- 30 days' vacation
- Monthly commuting allowance
- Bike leasing (JobRad)
- Comprehensive onboarding program
- Private accident insurance
- Company pension plan
- Open-door policy
- Informal, first-name culture
- High-quality laptop
- Employee voucher card
- Employee discount platform
- Urban Sports corporate fitness
- Discounted gym membership
- Regular team-building events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
telephone-based salesB2B salesKPI managementperformance managementstaffing and capacity planningoutbound campaign managementnumerical aptitudeanalytical mindsetprocess optimizationquality-oriented working style
Soft Skills
leadershipcommunication skillsmotivational skillscollaborationcoachingfeedbackstructured working style