Director

• Lead implementation project representing our Professional Services organization at customer’s site
• Overall Program Management ensuring cohesive project execution
• Manage scope and change effectively to align with project objectives
• Oversee time management to ensure timely project completion
• Administer project cost management for optimal resource utilization
• Uphold quality management standards throughout the project lifecycle
• Efficiently manage resources, both internal and external
• Facilitate communication management to keep stakeholders informed
• Identify and manage risks effectively to prevent project setbacks
• Play a key role in commercial discussions with clients and ensure clear project scope during negotiations
• Regularly communicate program status to executive management and participate in critical decision-making with sponsors and stakeholders
• Escalate conflicts or issues affecting project outcomes to executive management with comprehensive supporting information
• Establish, organize and manage the project team, utilizing internal and external resources

Program Delivery Director

Director of New Business, Revenue