Factory42

Team Lead, Salesforce CRM

Factory42

full-time

Posted on:

Location Type: Hybrid

Location: Munich • Germany

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Technical and organizational leadership of the Salesforce team
  • Targeted coaching, mentoring and regular feedback
  • Analysis of business processes in Sales, Marketing and Service
  • Translating customer requirements into Salesforce solutions
  • Planning capacity and resource allocation
  • Effort estimations, concept approvals and technical roadmaps
  • Hands-on with the technology: configuration in Salesforce Sales Cloud, Service Cloud or Experience Cloud
  • Responsibility for solution design and technical implementation
  • Ensuring consistent quality standards
  • Actively shaping the further development of the practice
  • Moderating workshops and discovery sessions
  • Supporting pre-sales activities for pitches and proposal concepts

Requirements

  • Degree in (business) computer science, business administration or a comparable qualification
  • Several years' experience as a Salesforce Consultant, Administrator or Solution Architect
  • Experience in leading, coaching or mentoring colleagues
  • Strong knowledge of Sales Cloud, Service Cloud and ideally Experience Cloud
  • Experience with integrations, complex data structures and automations (Flows; basic understanding of Apex is an advantage)
  • High degree of personal responsibility, decisiveness and a desire to actively shape a team
  • Passion for new, innovative methods and technologies
  • Confident presence in workshops and client meetings
  • Enjoyment of solution-oriented consulting
  • Ability to explain complex technical topics clearly and understandably
  • Relevant Salesforce certifications (e.g., Administrator, Advanced Admin, Sales Cloud Consultant, Service Cloud Consultant, App Builder)
  • Fluent German, strong English skills
Benefits
  • Flat hierarchies
  • Fast decision-making
  • Real impact in an environment with an open feedback culture
  • Industry-leading, reputable clients
  • Complex and interesting challenges
  • Methodology training
  • Personal development
  • Regular team offsites
  • Attendance at major Salesforce events
  • Modern tech stack
  • Flexible working hours
  • Possibility for a workation abroad
  • Wellpass company membership
  • 30 days vacation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceSales CloudService CloudExperience CloudApexdata structuresautomationsFlowssolution designtechnical implementation
Soft Skills
leadershipcoachingmentoringcommunicationdecisivenesssolution-oriented consultingworkshop moderationclient engagementpersonal responsibilityteam shaping
Certifications
Salesforce AdministratorSalesforce Advanced AdminSalesforce Sales Cloud ConsultantSalesforce Service Cloud ConsultantSalesforce App Builder