Factory42

Team Lead Salesforce CRM

Factory42

full-time

Posted on:

Location Type: Hybrid

Location: München • 🇩🇪 Germany

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Job Level

Senior

Tech Stack

Cloud

About the role

  • You take on the technical and organizational leadership of your Salesforce team.
  • Through targeted coaching, mentoring and regular feedback you foster the individual development and skills growth of your team members.
  • You analyze business processes in sales, marketing and service, and translate customer requirements into scalable Salesforce solutions.
  • In coordination with project and account leads you plan workload and resource allocation within your team.
  • You stay close to the technology, configure Salesforce Sales, Service or Experience Cloud yourself, and are responsible for solution design and the technical implementation in your projects.
  • You ensure consistent quality standards and actively shape the further development of our Practice.
  • As a sparring partner for Product Owners, you facilitate workshops and discovery sessions.
  • Additionally, you support pre-sales activities including pitches and proposal concepts.

Requirements

  • Degree in (business) computer science, business administration or a comparable qualification.
  • Several years of practical experience as a Salesforce Consultant, Administrator or Solution Architect, and ideally initial experience in leading teams, coaching or mentoring colleagues.
  • Strong knowledge of Sales Cloud, Service Cloud and ideally Experience Cloud.
  • Experience with integrations, complex data models and automations (Flows; basic understanding of Apex is an advantage).
  • High degree of personal responsibility, decisiveness and motivation to actively shape a team.
  • Confident presence in workshops and client meetings, enjoyment of solution-oriented consulting and the ability to explain complex technical topics clearly and understandably.
  • Relevant Salesforce certifications (e.g. Administrator, Advanced Admin, Sales Cloud Consultant, Service Cloud Consultant, App Builder).
  • German fluent, English proficient.
Benefits
  • Flat hierarchies, fast decision-making and real impact in an environment with an open feedback culture.
  • Industry-leading, well-known clients and complex, interesting challenges.
  • Methodology training, personal development, regular team offsites and participation in major Salesforce events.
  • Modern tech stack, flexible working hours, remote-first setup and the possibility for workation abroad.
  • Wellpass company membership and 30 days of vacation.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforceSales CloudService CloudExperience CloudApexdata modelsautomationsFlowssolution designtechnical implementation
Soft skills
leadershipcoachingmentoringcommunicationdecisivenessmotivationsolution-oriented consultingworkshop facilitationclient engagementfeedback
Certifications
Salesforce AdministratorSalesforce Advanced AdminSalesforce Sales Cloud ConsultantSalesforce Service Cloud ConsultantSalesforce App Builder