Manager, Contract Management
Factor
full-time
Posted on:
Location Type: Hybrid
Location: Wroclaw • Poland
Visit company websiteExplore more
About the role
- Build and maintain strong relationships with our key client, ensuring their legal needs are met and expectations exceeded by our team.
- Lead and inspire a team, including lawyers, paralegals, and support staff, fostering a collaborative and high-performance culture.
- Transforming how we work, through driving implementation of AI across our workstack.
- Set clear performance expectations, provide regular feedback, conduct performance evaluations, and address any performance issues promptly.
- Effectively allocate team members workloads and projects to optimize productivity and ensure client satisfaction.
- Collaborate with senior management to develop and execute strategic plans for the client account, aligning with the firm's overall objectives.
- Stay updated on relevant legal developments, ensuring a sufficient level of knowledge to engage with our clients around their legal needs.
- Implement quality control processes to maintain the highest standards of work product and client service.
- Manage the client account budget, monitor expenses, and identify cost-saving opportunities while delivering exceptional service.
- Identify and mitigate risks associated with client matters and take proactive steps to protect the firm's interests.
- Provide regular status reports to the client and firm management, ensuring transparency and alignment with client expectations.
Requirements
- You are adaptable, authentic, accountable, and values-driven. You’re a team player who exhibits personal leadership and leaves things better than you found them. We’re looking for someone who always gives their best and inspires others to do the same.
- This role requires excellent attention to detail and strong commercial awareness.
- 5 + years’ demonstrable experience of working in a legal environment
- Demonstrable experience of managing and developing teams and supervising their work output
- Law degree preferred, though not essential (Degree level education is a must have)
- Demonstrable experience of coaching and mentoring
- Ability to manage workflow - efficiently allocating, reporting and monitoring work of team
- Excellent communicator and strong experience of client relationship management
- Experience of designing and producing reporting
- Passion for innovation and creativity in driving efficiencies through better management of process, playbooks, templates, and use of technology. Driving AI implementation will be a key aspect of the role.
- Expert written and verbal communication and presentation skills.
Benefits
- Chance to develop your career in an international, innovative company providing legal services to top brands worldwide;
- Opportunity to join an industry-leading executive team and over 300 lawyers, contract experts, technologists, and process consultants;
- Inclusive and nurturing work environment, where everyone's contributions are valued;
- Comfortable working hours with respect for work-life balance;
- Employment contract and employees’ benefits package – MultiSport card, private medical care, group insurance, wellbeing platform;
- Remote (PL) or hybrid working model with a modern office located in the heart of Wroclaw.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
team managementperformance evaluationquality control processesbudget managementrisk mitigationreportingAI implementationclient relationship managementcoachingmentoring
Soft skills
adaptabilityauthenticityaccountabilityteam playerpersonal leadershipattention to detailcommercial awarenesscommunicationcollaborationcreativity
Certifications
law degree